Michael David Oliff                                      Vitae

Home Curriculum Vitae Courses

	Business Address:
	School of Management SM 1.917
	The University of Texas at Dallas
	Richardson, Texas 75083
	(972) 883-4118
	michael.oliff@utdallas.edu

Professional Experience:

The School of Management, The University of Texas, Dallas	2002-
Professor, Director of Enterprise Transformation 2020

• Responsible for developing and directing a 5-year global consortium of Enterprises and Institutions focused on building or sustaining corporate dominance and for developing graduate courses in Transformation Management and Operations Strategy.

The Phoenix Performance Group, Lausanne, Dallas	1993-
Founder and President

• Top executive coaching and corporate development.
• Designed, implemented and lead enterprise transformation and performance improvement programs for a variety of global companies- Accenture, Bahlsen, Bally, BP, Exxon, IBM, Nestle, Nokia, Omega, Siemens and Sony – contributing to $1 Billion in client savings from programs with up to 250 individual projects.
• Author of 100 management articles, cases books and executive reports.

Accenture, Chicago, Atlanta, London, Paris, Frankfurt, Zurich, Tokyo	1991-1999
External Advisor/Expert

• Developed and applied transformation strategies, structures and processes across products companies globally.
• Supported or led client engagements and internal strategic programs while delivering Enterprise Transformation Workshops to 1,000 partners and executives in the USA and 25 foreign countries.
• Instrumental in the launch of two global services – Enterprise Transformation and Business Process Management.

IMD (International Management Institute), Lausanne, Switzerland	1988-1993
Professor, Director, Executive Committee Member

• Professor and Director of Manufacturing 2000
  • 5-year, 500-man year corporate research and development program enlisting global business sponsors including Audi, Bally Barlow Rand, BP, CMB Packaging, Digital, Du Pont, Exxon Chemicals, IBM, GKN Automotive, Heineken, Johnson & Johnson, Nokia, Sony and SABIC.
  • Built and managed program offices overseeing 100 initiatives with 1,500 participating executives.
  • Authored 25 of 130 management cases and executive reports produced.
• Director of Research and Development.
  • Responsibilities included managing the Institution’s R&D program including activities across 10 distinct institutional projects and 40 educational programs.
  • Sourced and/or managed 75 skilled professionals and led an increase in faculty R&D output by 50%.
• Visiting Professor of Operations Management.
  • Responsible for teaching, case development and research in manufacturing strategy, international manufacturing rationalization and knowledge-based systems in manufacturing.

College of Business, USC, Columbia, South Carolina	1984-1988
Assistant Professor, Research Fellow, International Fellow

• Taught MBA, Ph.D. and International Management Programs and developed cross-functional management theory and application.
• Chaired or co-chaired 5 Ph.D. Dissertation Committees and secured sponsored grants.
• Published 20 business articles and books and received The Outstanding Professor in International Business Award and The Southern Management Association Ascending Scholar Award.
• Organized and chaired the first interdisciplinary conferences of manufacturing and information systems faculty and business leaders – The First (and 2nd) International Conference on Expert Systems and the Leading Edge in Production Planning and Control.

Milliken & Company, Spartanburg, South Carolina	1982-1984
Corporate Manager of Operations Research

• Initiated and managed a portfolio of improvement programs across manufacturing, information systems, engineering, product development, human resources and marketing. Achieved significant improvements in quality and cost reductions.

Education & Awards:

• Ph.D., Management Science, Concentration: Production / Operations Management, Clemson University, Clemson, South Carolina, 1982, with honors
   
• BA, Mathematics and Computer Science, Minor in Business Administration, NCAA Athlete Appalachian State University, Boone, North Carolina, 1977, Cum Laude
   
• Outstanding Professor Master of International Business Program, USC, 1986
   
• Research Fellow, College of Business, University of South Carolina, 1986
   
• International Fellow, College of Business, University of South Carolina, 1987
   
• Ascending Scholar, The Southern Management Association, 1987
   
• Distinguished Fellow, The World Productivity Council, 1991
   
• Outstanding Business Case Award, European Foundation of Mgt Development, 1994
   
• Leading Authority on Enterprise Transformation, Management Center Europe, 1996
   
• Professional Golfers Association, Keynote Speaker, NTPGA, 2001

Publications:

• Journal Articles

  • “Multi-Product Production Scheduling at Owens-Corning Fiberglass”, with E.E. Burch, Interfaces, Volume 15 No. 5, September-October, 1985, pp. 25-34.
  • “A Discrete Production Switching Rule for Aggregate Planning”, with G.K. Leong, Decision Sciences, Volume 18, No. 4, Fall 1987, pp. 582-597.
  • “Disaggregate Planning for Parallel Processors”, IIE Transactions, Volume 19, No.2, June 1987, pp. 215-221.
  • “Hierarchical Production Planning and Scheduling Models: Theory and Practice”’ with E.E. Burch and R.T. Sumichrast, Production and Inventory Management, Vol. 28, No. 2, Fall 1987, pp. 123-130.
  • “OASES: An Expert System for Operations Analysis – The System for Cause Analysis”, with G. Biswas and R. Abramxzyk. IEEE Transactions on Systems, Man and Cybernetics, Volume 2, March/April, 1987, pp. 133-145.
  • “Expert Decision Support Systems for Production Control”, with G. Biswas and A. Sen, Decision Support Systems, 4 (1988) pp. 235-248.
  • “Aggregate Planning in Crew-Loaded Production Environments”, with H. Lewis and R. Markland, International Journal of Computers and Operations Research, Volume 16, No. 1, 1988, pp.13-25.
  • “The Impact of Product Structure on Dispatching Rule Performance in an Assembly Job-Shop”, with T.D. Fry, E.D. Minor and G. K. Leong, International Journal of Production Research, Volume 10, No. 3, 1988, pp. 111-128.
  • “An Expert Decision Support System for Operations Analysis”, with A. Sen and G. Biswas, International Journal of Expert Systems, Volume 1, No. 3, 1988, pp. 193-216.
  • “Improved Hierarchical Planning”, with K.G. Leong, R. Markland, Journal of Operations Management, Volume 8, No. 2, April 1989, pp. 90-114.
  • “A Sequencing Heuristic for Dependent Setups in a Batch Process Industry”, with K. Leong, OMEGA, Volume 18, No.3, 1990, pp. 283-298.
  • “Customers Drive Corporations Green”, with S. Vandermerwe, Journal of Long Range Planning, Volume 23, No. 6, December 1990.
  • “Aggregate Production Planning Research: Its Relevance to Practitioners”, with F. DuBois, Production and Inventory Management Journal, Volume 32, No. 3, 1991.
  • “Strategic Information Management in Global Manufacturing”, with D. Marchand, European Management Journal, Volume 24, No. 6, December 1991.
  • “Corporate Challenges for an Age of Reconsumption”, with S. Vandermerve, Columbia Journal of World Business, Volume 26, No. 3, Fall 1991.
  • “Strategies for the ‘90s Mean Full Green Ahead”, with S. Vandermerwe, Japan Strategic Management Society, Volume 16, No. 1, 1992.
  • “Dimensions of National Culture: A Multivariate Analysis”, with F. DuBois, International Journal of Management, Volume 9, No. 2, June 1992.
  • “International Manufacturing Strategies of U.S. Multinationals: A Conceptual Framework Based on a Four Industry Study”, with B. Toyne and F. DuBois, Journal of International Business Studies, Volume 25, No. 3, 1993.
  • “National Business Environments and International Competitiveness”, with F. DuBois, Journal of Global Business, Volume 4, No. 1, Spring 1993.
     

• Books

  • Intelligent Manufacturing: Proceedings From the First International Conference on Expert Systems and the Leading Edge in Production Planning and Control, Benjamin/Cummings Pub. Co., Menlo Park, California, 1987.
  • Expert Systems and Intelligent Manufacturing, Elsevier Science Pub. B.V., NY, NY, 1988.
  • Equations for Change: Research and Development, IMD Pub. Lausanne, 1990.
  • Restructuring For Tomorrow’s Market, RTL Publishers, London, 1992.
  • Navigating the Enterprise in Turbulent Times – Dominance or Death, An Executive Monograph, MCE Pub, Brussels, December 1996.
     

• Contributions to Books and Other Publications

  • “Hierarchical Production Planning Systems”, included in Production Control Systems by W. Berry, T. Vollmann and C. Whybark, Wiley, January 1988, pp. 652-658.
  • “Production Scheduling with Linear Programming at Owens-Corning”, included in Quantitative Analysis for Management, Render and Stair, Allyn & Bacon Pub. Co., 1988, pp. 317-319.
  • “OASES: An Expert System for Operations Analysis”, with G. Biswas, Applied Expert Systems, Elsevier Science Publishers (North-Holland), 1988, pp. 205-229.
  • “Requirements for the Integration of Manufacturing Planning Islands Using Knowledge-Based Technology”, with J. Davis, Expert Systems and Intelligent Manufacturing, North Holland, 1988,pp. 25-42.
  • “Expert Systems: The Bridge to Intelligent Manufacturing”, with R. Collins, IMEDE Perspectives, No. 3, 1989.
  • “Global Manufacturing Rationalization: The Design and Management of International Factory Networks”, with F. DuBois and J. Arpan, Managing International Manufacturing, Amsterdam, Elsevier Science, 1989.
  • “Breaking Through the Technology Threshold: Expert Systems and Intelligent Manufacturing”, with R. Collins, Technology Strategies, August 1989.
  • “Global Manufacturing Rationalization: The Design and Management of International Factory Networks”, with F. DuBois and J. Arpan, Manufacturing Nella Compezione Globale, 1990.
  • “An Example of Expert Systems to Operations Analysis”, with G. Biswas, Advances in Systems, Control and Information Engineering, Pergamon Press, 1990.
  • “International Manufacturing Configuration and Competitive Priorities”, with F. DuBois, Manufacturing Strategy: Process and Content, edited by C. Voss, London Business School, 1990.
  • “Customers Drive Corporations Green”, with S. Vandermerve, IMD Perspectives for Managers, No. 1, 1991.
  • “Manufacturing Restructuring”, with T. Vollmann, R. Collins and J. Nakane, Global Manufacturing , Oxford Press, Spring 1991.
  • “Restructuring Global Manufacturing: Ten Commandments for the 1990’s”, The World Competitiveness Report, World Economic Forum & IMD, 1991.
  • “Strategic Information Management in Global Manufacturing”, with D. Marchand, Manufacturing 2000 Executive Report, IMD, No. 1, June 1991.
  • “Manufacturing Restructuring: Lessons for Management”, with R. Collins and T. Vollmann, Manufacturing 2000 Executive Report, IMD, No. 2, August 1991.
  • “Building Bridges Between Marketing and Manufacturing”, with S. Vandemerve, Manufacturing 2000 Executive Report, IMD, No. 3, January 1992.
  • “The Converging of Marketing and Manufacturing: Building Bridges and Breaking Boundaries”, with S. Vandermerve, Marketing Strategy Resource Book, Strategic Directions Publishing, February 1993.
  • “Beyond the Lean Enterprise – An Executive Report”, sponsored by MCE and Accenture, Spring 1996.
     

• Empirical and Case Studies

  • Owens Corning Fiberglas: Production Planning in Practice, IMEDE Case Series, Fall 1989.
  • Exxon Chemical: Competitve Benchmarking of Information Technology, with D. Marchand, IMD Case Series, Winter 1991.
  • The European Packaging Industry: An Industry Analysis, IMD Case Series, Spring 1991.
  • Prentiss Products: Manufacturing Rationalization Toward 1992, with R. Collins, IMD Case Series, Spring 1991.
  • Mandelli SpA (A): Restructuring of the Automation Industry, IMD Case Series, Fall 1991.
  • Mandelli SpA (B): Manufacturing and Marketing Convergence: Delivery Systems versus Components, IMD Case Series, Fall 1991.
  • Mandelli SpA (C): Focus – Total Solutions, IMD Case Series, Fall 1991.
  • Mandelli SpA (D): Building Global Leadership, IMD Case Series, Fall 1991.
  • Nestle SA: Fitting Information Management Strategy with Competitive Restructuring, with D. Marchand, IMD Case Series, Fall 1991.
  • Nokia Mobile Phones: Streamlining Logistics to Create Value, IMD Case Series, Fall 1992.
  • Beyond Manufacturing – Restructuring for Tomorrow’s Market, Video-based package, produced by RTL Publishers, London, 1992.
  • Omega SA.: Restructuring the Value Chain: The Convergence of Marketing and Manufacturing, with T. Vollmann, IMD Case Series, Spring 1992.
  • Micromatic A/S (A): Penetrating Global Markets, IMD Case Series, Winter 1992.
  • Micromatic A/S (B): Entering the U. S., IMD Case Series, Winter 1992.
  • Micromatic A/S (C): Managing Growth, IMD Case Series, Winter 1992.
  • Micromatic A/S (D): Breaking Down the Walls, IMD Case Series, Winter 1992.
  • Sony Manufacturing Company UK: Appropriate Use of Information Technology in Manufacturing, with D. Marchand, IMD Case Series, Spring 1992.
  • Carnaud MetalBox SA – The Sutton Factory: Sustaining Success, IMD Case Series, Fall 1992.
  • Bally SA: From Core Competencies to Exceeding Customer Expectations, with S. Vandermerve, IMD Case Series, Spring 1993.
  • Consumer Packaged Goods in Europe – Insights into the Industry, IMD Case Series, Spring 1993.
  • Digital Equipment Corporation International (A): Fitting Information Technology Architecture to Competitive Restructuring, with D. Marchand, IMD Case Series, Fall 1993.
  • Digital Equipment Corporation International (B): Going Local and Global with Information Technology Restructuring, with D. Marchand, IMD Case Series, Fall 1993.
     

• Press Interviews and Articles

  • OR/MS Today, 1988
  • Information Management Review, 1989
  • Information Week, November 1990
  • Information Week, December 1990
  • Selection – Readers Digest, 1991
  • People Ware, March 1991
  • Bilanz, September 1991
  • The Independent, October 1991
  • Industry Week, February 1992
  • The Dallas Business Journal, August 1999
  • The Houston Chronicle, September 1999
  • The Quebec Chronicle, October 1999
     

• Referred Proceedings

  • “FAST Decision Support”, National American Institute of Decision Sciences, Fall 1984, pp. 277-279.
  • “Design of an Expert System in Operations Analysis”, with A. Sen and G. Biswas, The International Conference on Cybernetics and Society, Fall 1985, pp. 121-125.
  • “A Fleet Performance Simulator for Vehicle Routing and Scheduling”, with E. Minor, National American Institute of Decision Sciences, Fall 1985, pp. 442-444.
  • “An Expert System in Operations Analysis, an Opportunity for Productivity Improvement”, with A. Sen and G. Biswas, National American Institue of Decision Sciences, Fall 1985, pp. 111-113.
  • “A Production Switching Heuristic with Learning Curve Effects for the Aggregate Production Planning Problem”, with K. Leong, Southeast TIMS, October 1985, pp.246-248.
  • “Disaggregate Planning – A Mixed Integer Programming Approach”, with K. Leong, Southeast Institute of Decision Sciences, February 1986, pp.246-248.
  • “OASES: An Expert System for Operations Analysis”, an invited paper with G. Biswas and A. Sen, Knowledge-Based Systems: Theory and Applications, March 1986.
  • “A Simulation Study of Product Structure and Dispatching in an Assembly Job-Shop”, with E. Minor, T. Frye and K. Leong, National Decision Sciences Institute, November 1986, pp. 1219-1222.
  • “An Intelligent Production Switching Rule”, with K. Leong and L. Vicens, National Decision Sciences Institute, November 1986.
  • “Multicriteria Aggregate Planning – A Comparative Analysis”, with D. Rosen and G. Reeves, National Decision Sciences Institute, November 1986.
  • “(s,Q) Ordering Policies with Stochastic Demand and Extended Payment Privileges”, with K. Leong, Southeast TIMS, October 1986.
  • “Fleet Performance: A large-scale SLAM Simulation System”, with E. Minor, Southeast TIMS, October 1986.
  • “A Comparison of Mathematical Programming Techniques in Aggregate Planning”, with D. Rosen, Southeast Decision Sciences Institute, February 1987.
  • “Tactical Planning in a Discrete Production Environment”, with K. Leong and V. Vicens, National Decision Sciences Institute, November 1987.
  • “A Mixed Integer Program for Aggregate Planning in Discrete Production Enviroments”, with H. Lewis and R. Markland, National Decision Sciences Institute, November 1987.
  • “Manufacturing Expert Systems”, National ORSA-TIMS, St. Louis, 1987.
  • “Production Planning in Practice: An Empirical Study”, with F. Dubois, Southeast Decision Sciences Institute, February 1988.
  • “Disaggregate Planning in a Coordinated Production Environment”, with K. Leong and K Dowman, National Decision Sciences Institute, November 1988.
  • “Knowledge-Based Technology and Tactical Planning”, with L. Vicens and J. Davis, CARS Factory of the Future, August 1988.
  • “A Multiobjective Model for Master Production Scheduling”, with H. Lewis and J. Sweigart, National ORSA-TIMS, Denver, 1988.
  • “An Operations Analysis Expert System for Fiberglass Production”, with G. Biswas, CARS Factory of the Future, August 1988.
  • “A Scheduling Heuristic for Process Manufacturing”, with K. Leong, National Decision Science Institute, November 1989.
  • “Configuration of Global Manufacturing”, with F. Dubois, UK OMA Convention and Proceedings, England, Summer 1990.
  • “Restructuring Manufacturing” with R. Collins and T. Vollmann, Strategic Management Society, Stockholm, September 1990.
     

• Technical Papers

  • “Technical Report and User’s Guide – The Matline Production Planning Model”, a corportate technical report for Owens-Corning Fiberglas, January 1983.
  • “Technical Report – An Inventory Management System for Raw Materials at Owens-Corning Fiberglas”, November 1985.
  • “Technical Report – 4361 Academic Computing Plan and Feasibility Study for Revenue Generation”, Division of Research, University of South Carolina, February, 1986.
  • “Expert Systems and Business Decision Making”, with G. Biswas, Department of Computer Science, October 1985.
  • “TOWER Systems Maintainability”, NCR Corporation, June 1988.
  • “A Decentralized Inventory System”, NCR Corporation, August 1988.

Invited Professional Presentations:

• “Tactical Production Planning”, The Harvard Business School, Cambridge, February 1987.
• “Hierarchical Production Planning”, The Darden School, Charlottesville, January 1987.
• “Knowledge-based Production Planning”, University of Reading, England, September 1987.
• “Collaborative Research Programs in Manufacturing Planning”, IMEDE, Lausanne, October 1987.
• “Global Manufacturing Rationalization: The Design and Management of International Factory Networks”, with F. DuBois and J. Arpan, Research Symposium: Issues in International Manufacturing, INSEAD, Fontainbleau, September 1987.
• “Large Scale Mathematical Programming – A Disaggregate Goal Programming Model at Owens-Corning Fiberglas” with K. Leong and K. Dowman, National Decision Sciences Institute, Hawaii, November 1986.
• “Strategic Information Management in Manufacturing”, National OMA Conference, Columbus, April 1989.
• “The Impact of Information Resource Management in Manufacturing”, School of Information Studies, Syracuse University, Syracuse, September 1989.
• “Manufacturing 2000”, National Decision Sciences Institute, New Orleans, November 1989.
• “Ten Commandments for Restructuring Manufacturing in the 1990’s”, Toshiba Manufacturing Conference, Tokyo, Fall 1990.
• “Manufacturing Restructuring”, Waseda University, Tokyo, January 1990.
• “Ten Commandments for Manufacturing in the 1990’s”, UK National OMA Convention, Warwick, June 1990.
• “Strategic Information Management – The Impact on Manufacturing”, The National Centre of Computing Conference, Scotland, Fall 1990.
• “Teaching Information Management via Case Methods”, with B. Allen and J. Cash, ISIS International Conference, Copenhagen, December, 1990.
• “Joint Research – Manufacturing 2000”, EFMD Deans and Directors Meeting, Manchester, January 1991.
• “Ten Commandments for Restructuring Manufacturing in the 90’s” with R. Collins, Operations Management Association, Dallas, April 1991.
• “Developing International Managers”, The Economist Conference Unit, London, December 1991.
• “Restructuring Manufacturing Enterprises”, Operations Management Association Annual Leadership Forum, Durham, April 1992.
• “Manufacturing Restructuring – The Information Parodox” with A. Rose, Operations Management Association, Manchester, June 1992.

Professional Memberships and Selected Activities:

• Decision Sciences Institute (DSI)
• The Institute of Management Science (TIMS)
• Operations Management Association (OMA)
• American Production and Inventory Control Society (APICS)
• World Productivity Council (WPC)
• Principal Researcher, Agency for International Development grant to develop scheduling systems for the Dominican Republic Tourist Industry, 1984 and 1985, Santo Domingo.
• Proceedings Co-Editor, Southeast Region Decision Sciences Institute, 1986.
• Program Chairman, International Conference on Expert Systems and the Leading Edge in Production Planning and Control, Charleston, May 1987.
• Project Director, Daniel Management Center, University of South Carolina, developed automated multi-project management system for the center’s 150 ongoing executive development programs, 1987.
• Principal Researcher, NCR Grant: Master Production Scheduling for Tower Mini-computer production, Columbia South Carolina, 1987.
• Dissertation Co-Chair, K. Leong, “An Improved Hierardchical Production Planning Model for Multiproduct Environments”, completed September 1987.
• Program Chairman, 2nd International Conference on Expert Systems and the Leading Edge in Production Planning and Control, Charleston, May 1988.
• Principal Researcher, NCR Grant: Knowledge-Based Tactical Planning for NCR Engineering and Manufacturing, Columbia South Carolina, 1988.
• Program Committee, 3rd Annual International Conference on Expert Systems and Operations Management, Hilton Head, 1989.
• Program Committee and Track Chairman, Cars Factory of the Future, Detroit, 1988.
• Dissertation Co-Chair, H. Lewis, “A Disaggregate Planning System for Multistage Production”, completed, March 1989.
• Dissertation Co-Chair, L. Vicens, “A Knowledge-Based Tactical Planning System”, completed September 1989.
• Program Committee, National Operations Management Association Conference, Columbus Ohio. Track Chairman and National Promotions Chairman, 1989.
• National Nominating Committee, Decision Sciences Institute, 1988-1989.
• Program Chairman, The Executve Forum on Advanced Manufacturing and Expert Systems, Charleston, 1988.
• Steering Committee, Fifth International OMA Conference on Manufacturing Strategy, Warwick, 1990.
• Member of Editorial Review Boards for: Journal of Operations Management, Computers and Operational Research, Systems, Man and Cybernetics, Journal of International Business, Journal of Global Information Management.
• Advisory Board Member, School of Information Studies, Syracuse, 1993.

Graduate and Executive Courses Taught:

University of South Carolina, 1984-1987

• BA 475 Introduction to Production and Operations Management
• BA 591 Simulation of Business Systems
• BA 702 Production and Operations Management in International Business
• BA 701 Forecasting and Statistical Process Control in International Systems
• BA 791 Production Management
• BA 796 Information Systems
• BA 875 Production Planning Systems
• BA 876 Inventory Control Systems
• BA 880 Design of Productive Systems

IMEDE, IMD, 1988-1993

• Masters in Business Administration
• Professional Executive Development Program
• Managing Manufacturing Program
• Managing Marketing Program
• Managing R&D Program
• Managing Corporate Resources
• Seminar for Senior Executives
• International Executives Program

Executive Development Programs:

(1992 - Present)

• INSEAD, Fountainbleau, France, The Executive Development Program
• IBM Executive Development Program, Belgium.
• Price Waterhouse Manufacturing Strategy School, Hong Kong, Sydney, Melbourne.
• Young Presidents Organization University, Cannes.
• Management Center Europe, Brussels.
• Johnson & Johnson, Insights into European Packaged Goods, London, Paris, Amsterdam.
• Fiat Executive Program, Firenza.
• Rieter Executive Program, Wintertur.
• BP Chemicals Executive Program, Reading.
• Exxon Chemicals Executive Program, Manchester.
• Jacobs Suchard Executive Conference, Interlaken
• Nestle Executive Information Management Program, Vevey.
• SABIC (Saudi Arabian Basic Industries Corp.) Presidents’ Program, Riyadh.
• Bally Management Development Program, Zurich and New York.
• Nestle South American Development Program, Sao Paulo.
• Audi/VW CEO and Board Program, Wolfsburg.
• PLM Packaging Executive Development Program, Copenhagen, Amsterdam, Nice.
• Omega Management Development Program, Bien.
• CMB Packaging Executive Program, Sutton, London, Paris.
• Barlow Rand Executive Development Program, Johannesburg, Capetown, Pretoria.

Accenture Joint Ventures:

• Horizon 2000: Global Strategy Build, Lausanne, Paris, Frankfurt, London, Chicago, sponsored by John Conahan, Managing Partner Global Strategy Practice., 1992.
• Industrial Products 2000: Global Strategy Build, Lausanne, Chicago, sponsored by Carl Kilmer, Managing Partner Global Industrial Products Practice, 1992.
• Business Process Benchmarking, Lausanne, London, Paris, Frankfurt, sponsored by European Managing Partners for Products and Strategy Practices (P. Mullaney, W. Barnard), 1993.
• The Chairman’s Program, Frankfurt, sponsored by T. Perry, Country Managing Partner Germany, G. Conrad, CMP Switzerland, 1993, 1994.
• Building The Client Business Case, Paris, sponsored by P. Legendre, Managing Partner Quality, 1994.
• Creating Client Value, Montpellerin, Dallas, sponsored by W. Barnard, 1994.
• The Partners’ Program, Paris, sponsored by Country Managing Partner, 1994.
• Swiss Strategy Build, Zurich, sponsored by G. Conrad, Country Managing Partner, 1995.
• European Client Value Study, London, Frankfurt, sponsored by J. Conahan, Managing Partner Global Strategy Practice, 1995.
• The Enterprise Transformation Program, Paris, London, Chicago, Atlanta, Veldhoven, Brussels, sponsored by V. Ellis Managing Partner EMEIA (International), 1996.
• European Consumer Products Group, Windsor, Chicago, sponsored by G. Timmerman Managing Partner Global Products Practice, 1998.
• Worldwide Energy Group Strategy, Dallas and Houston, sponsored by E. Fikse, Managing Partner Global Energy Practice, 1999.
• Manufacturing Strategy Schools, Chicago, Paris, St. Charles, Veldhoven, London, Singapore, Tokyo, Budapest, Sao Paulo, Zurich, Frankfurt, Helsinki, Hong Kong, Atlanta, sponsored by P. Peterson, Managing Partner Global Products Practice, 1993-1999
• Client Engagements in the United States and 25 foreign countries focused on the strategies, structures and systems of enterprise transformation, 1994-1999.

Selected Corporate Development Programs:

• Nokia Mobile Phones:
  • Transformation sponsored by CEO (Jorma Olilla) to develop the digital phone market; included product and market development, distribution and information systems.
  • Focused on Strategy – Customer Value Creation, Structure – building distinctive competencies in Global Brand Management, New Product Innovation and Rapid Response, and Processes – building a Stretch Culture with high performance teams and KPI measures and incentives.
  • 5-year program across the organization.
• Bahlsen:
  • Transformation sponsored by CEO (Werner Michael Bahlsen), the Executive Board, and Company presidents across 15 countries.
  • Focused on Strategy – Exceeding Customer and Consumer Expectations, Structure – building distinctive competencies in Demand Chain Management, Brand Management and New Product Innovation, and Processes – Stretch Culture and high performance teams.
  • Included a $50 million internal and $75 million external budget and 150 distinct programs and projects.
  • 3-year program across the organizaion.
• Bally:
  • Corporate transformation program sponsored by CEO (Dr. Stephano Ferro) to restructure operations building distinctive competencies in Information Management and Global Branding.
  • 5-year program.
• Omega/SMH:
  • Division-wide business process reengineering sponsored by EVP (E.
    Zangerli) focused on customer value creation and redesigning the global distribution network with 500 watch retailers.
  • 3-year program.
• Siemens, Audi/VW, GKN, BP and Exxon:
  • Business process benchmarking and reengineering programs.
• Nestle, Johnson & Johnson, Sony:
  • Brand and innovation competency builds.
• Bell Packaging:
  • Enterprise transformation program sponsored by CEO (Dr. John Bell) across multi-plant / sales locations in North America.
  • Focus on Customer Value Creation and distinctive competency builds in materials conversion and new product innovation.

Language Competencies:

Advanced German

Intermediate French

Spanish

 

 

return to top

UTD |  School of Management |  Home Page
Thursday, 15-Apr-2004 19:36:09 CDT