Technical Help
If you are unable to find the answer to any of your questions, contact the sishelp@utdallas.edu.
Frequently Asked Questions
- I am receiving a Login Session Expired message.
- I am having problems checking my admissions status.
- Is there a service that allows me access to student organizations, interaction with other students and my professors, use of my both my UTD email as well as other email address, and lets me organize events in a calendar?
- I get an immediate session expiration message. What can I do about this?
- I changed my address. Can I update my records?
- I am not able to login to SIS. I know that I have a hold through the Bursar's office. Is this the reason.
Q: I am receiving a Login Session Expired message.
A: See the Login Session Expired Message Resolutions page.
Q: I am having problems checking my admissions status.
A: Please contact the Admissions Office.
Q: Is there a service that allows me access to student organizations, interaction with other students and my professors, use of my both my UTD email as well as other email address, and lets me organize events in a calendar?
A: Yes. All these things can be done through Galaxy. You can also learn more about what Galaxy offers.
Q: I get an immediate session expiration message. What can I do about this?
A: More than likely "cookies" are disabled on your browser. Enable them by clicking Tools on the file menu, then Internet Options. Click Advanced and then enabled cookies.
Q: I changed my address. Can I update my records?
A: Yes, you update them through the Student Information Systems.
Q: I am not able to login to SIS. I know that I have a hold through the Bursar's office. Is this the reason.
A: Yes, if the Bursar's Office has placed a hold on your account, you not be able to login. Email the Bursar's Office to resolve this problem.
