Frequently Asked Questions
What is involved with Mobile Campus Emergency Alert text messaging?
Why is the University implementing emergency text messaging?
How can I participate in the emergency text messaging project?
When will emergency messages be sent?
Who pays for the emergency text message?
How long will it take to receive a message if there is an emergency?
Can parents receive emergency text messages?
What is involved with Mobile Campus Emergency Alert text messaging?
The University will use this service to notify users of a campus emergency via cell phone text messaging. Mobile Campus offers a service that consists only of emergency notification. Users may sign up for other kinds of text messages from the service as well. Normal charges associated with text messaging will apply.
Why is the University implementing emergency text messaging?
The University reviewed its options and decided that adding wireless text messaging would broaden the reach of its emergency communications. Many students, faculty and staff members carry devices that receive text messages, so the new system adds a way to spread the word effectively.
This service is not guaranteed to reach everyone but it is one of several ways the University can reach members of the campus community when an emergency makes such notice necessary.
How can I participate in the emergency text messaging project?
Enrollment is voluntary, but all UT Dallas students, faculty and staff are encouraged to participate. Sign up for the service at www.mobilecampus.com.
When will emergency messages be sent?
Select staff at UT Dallas will have the authority to decide whether an emergency message is warranted. Examples include:
- Weather-related emergencies.
- Criminal activities that endanger the campus.
- Fires, hazardous chemical spills, or other incidents that might force a lockdown or evacuation of campus buildings.
- Unscheduled campus closings.
Note that standard announcements or advertisements will not generate an emergency text message.
Who pays for the emergency text message?
The user must cover any wireless service charges incurred for receiving the message.
How long will it take to receive a message if there is an emergency?
Speed of delivery is dependent on your service provider.
How can parents monitor campus emergency communications?
Informing students, faculty and staff when immediate action is necessary is the priority of this system. In case of an emergency, parents can find information on the University’s homepage. Students are also encouraged to call parents to share information regarding their status. Parents also should encourage their children to use Mobile Campus. Enroll in Mobile Campus.
Updated: December 10, 2008
