Refund Process | Bursar / Student Financial Services | The University of Texas at Dallas
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Refund Process

Also see refunds for dropped classes.

For student accounts with a credit (negative) balance, the Bursar Office will
  1. Analyze the account.
  2. Pay any outstanding balances from the current academic year.
  3. Generate a refund.
Note: Students who owe a balance in a different academic year cannot use federal aid, such as Pell Grants and Stafford Loans, to pay those balances. Federal aid also cannot be used to pay late fees, parking fines or library fines in any academic year.

Refund Method and Timeline

Enrolled in direct deposit? Refund method Days to receive refund*
Yes Electronic deposit† 3-4
No Check via postal mail‡ 7-10
* Estimated number of business days before students will receive refund, after the refund has been processed.
† Be sure to update your EZPAY account when your bank account information changes.
‡ A check will be sent to your U.S. mailing address of record. UT Dallas does not mail checks to international addresses, so please make sure that you have provided the University with a valid U.S. address through Galaxy to avoid delays.

Direct Deposit Enrollment

  1. Log in to EZPay with your Net ID and password.
  2. On the top of the page, select My Profiles, then Payment Profile.
  3. Select Electronic Check from the drop-down box and click Go.
  4. Enter your bank information in the form and check the box that says "Please check here if you would like refunds to be deposited into this account."
  5. Click Save and log out.