Comet Calendar Event Details

Catch Comet Pride - Session 2 Only - Practice Makes Perfect
Wednesday, Dec 12, 2012
(2 p.m. - 4 p.m.)
Location:
ROC 2.902
Contact Info:
Terry Cartwright
972-883-5328
Questions? Email me.

The "Catch Comet Pride" certificate program consists of four (4) sessions. The sessions are approximately 2-2 ½ hours in length. Once a new series is launched, a session will be offered approximately every every two weeks. Listed below is a brief description for each session in the series.

Session 2: (December 12)  Practice Makes Perfect (I) --The participants will be re-introduced to the customer service model and exposed to customer service best practices & common barriers to providing good service.  This session will also discuss and practice simulated customer service transactions and situations with special focus on welcoming behaviors. 

Target Audience: This class is designed for all UTD employees.


Click Here to Register for session 2



Tagged as Lectures/Seminars, Workshops, Professional Dev.

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