Each session is two hours in length and focuses on basic supervision and management skills. Participants completing all six modules will receive certificates of completion.

Module 3 – Performance Management – Participants will discuss all aspects of an effective performance management system and the different methods for managing the performance of those they supervise. (January 3, 2013 – 2:00 PM to 4:PM)

Learning Objectives:

1. Review and understand the key building blocks that constitute an effective performance management system.
2. Identify and discuss the basic tools available for managing employee performance.
3. Understand the primary and critical roles communication and relationship plays in performance management
4. Learn the key components of an effective and meaningful annual review
5. Learn how and when to use a written performance improvement plan (PIP)

Click Here to Register for Module 3