Each session is two hours in length and focuses on basic supervision and management skills. Participants completing all six modules will receive certificates of completion.
Module 4 – Conflict Resolution – Participants will learn about the nature of conflict, common approaches we adopt when in conflict and the importance of supervisors and managers taking appropriate action in response to workplace conflict. (January 17, 2013 – 2:00 PM to 4:PM)
Click Here to Register for Module 4