The "Catch Comet Pride" certificate program consists of four (4) sessions. The sessions are approximately 2-2 ½ hours in length. Once a new series is launched, a session will be offered approximately every every two weeks. Listed below is a brief description for each session in the series.
Session 4: (June 19) Making It Work, Making It Personal – The participants will identify and create strategies for ensuring ongoing, excellent customer service at UT Dallas (start to finish.) This will include learning a model that can be used to evaluate our customer service efforts in each department and work unit. Then each participant will be asked to develop a personal action plan they can implement immediately to provide excellent customer service in their work area. This session also includes certificate presentations to class participants who have attended all four (4) sessions.
Target Audience: This class is designed for all UTD employees.
Click Here to Register for Session 4