EPPS Faculty Spotlight

Paul Battaglio
Associate Professor of Public Affairs

Dr. Battaglio, Associate Professor of Public Affairs, focuses his scholarship on strategic planning, motivation, conflict in the workplace, and service contracting. With respect to conflict in the workplace, his research examines the potential value of conflict—that is, the constructive management of conflict—to organizational performance. Specifically, his research examines constructive conflict management, an approach to managing conflict that gives voice to employees and encourages authentic participation in resolving issues and making decisions.

Dr Battaglio's research suggests that while conflict is positively related to organizational performance, there is the potential for "too much of a good thing" when it comes to encouraging conflict. Utilizing a series of conflict- and performance-related questions from the 2005 U.S. Merit Systems Protection Board's Merit Principles Survey, he finds that the relationship between conflict management and performance is better understood as curvilinear.