boardroom

Media/Video Services

What They Do

Provide set up and service media equipment, video production, video editing, streaming/encoding video.

List of equipment available for request

How To Contact Them

Web: Media Services
Email: media@utdallas.edu
Phone: 4900
Mailstop: HH20

Media Services FAQs
Media Services Event Form
Video Services Event Form

Media Services is required to recoup their labor costs for all events and service outside of normal classroom activities.  There is a two hour minimum charge per technician. Contact their office for details.

Emergency Numbers

Call x4900 to report late or malfunctioning equipment. If you get the voicemail, leave a detailed message including your room number, and a description of the problem you are experiencing.

Event Guidelines and Policies

Media Request Procedure:

  1. Fill out the Event Technology Request form or Video Services form and email six business days in advance.
  2. Event fees are $30 an hour with a minimum of two hours charged where applicable (see below for details).

Media Request Changes:

  1. If your event is during the workday in an equipped room, our staff can assist you in your setup at no charge. The only circumstances under which we’ll charge are:
    • If your event is outside our regular hours (7:30 a.m. – 10:30 p.m. Monday – Thursday, 7:30 a.m. – 7:30 p.m. Friday)
    • If your event requires portable equipment (if the event is in an unequipped space, or needs more than what is already in the room)
    • If you would like one of our staff on-site for the duration of your event
  2. We also offer the option of having one of our staff train you on the equipment during the work week so you can set up off-hour events yourself and avoid fees. McDermott Library Suite will still be charged, due to the necessity of having one of our staff present. Please be sure to shut the system down after your event, as the projector lamps are costly to replace.
  3. We will be charging a late fee of $30 for requests made less than six business days before your event.

Notes

  • The ATC Lecture Hall has a separate form that will need to be submitted for all technical support requests/needs.
  • The Naveen Jindal School of Management and the Student Union also have their own A/V equipment available for rental. Be sure to contact them if you plan on using rooms in those buildings.
  • Requests for Event Technology Support should be received at least one week prior to your event date. Media Services will make efforts to accommodate requests with less notice, but will evaluate these requests on a case-by-case basis.
  • Requests made in person or over the phone will not be accepted.
  • Media Services does not provide podiums or tables. If you want a microphone on a podium or multiple microphones on a table for a panel discussion you must send a work request to the Facilities Management to arrange setup of the podium and/or tables.