Comet Families Helpline

Have Questions?

Call the Comet Families Helpline toll-free at 844‑UTD‑FMLY (844‑883‑3659)!

The Comet Families Helpline is a phone line for UT Dallas parents and family members to contact the University for assistance, support or a listening ear. The New Student Programs office hosts the helpline. We will answer your question or put you in touch with someone who can.

The phone line is monitored 8 a.m. ‑ 5 p.m. Monday through Friday. You can also reach our office at [email protected]. Individuals calling are encouraged to leave a message when the line is not monitored. All calls are returned in a timely manner.

For emergencies, contact the UT Dallas Police Department at 972‑883‑2222.