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UT Dallas - Finance Division

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Frequently Asked Questions: Billing

Billing

Why am I getting a bill or email when I'm expecting a scholarship or financial aid?
If you receive a bill and do not contact the appropriate office, you may be responsible for payment by the due date stated on the bill. Students who have filled out the FAFSA should contact the Financial Aid Office to make sure all of the necessary paperwork has been completed and to confirm their eligibility for an extended payment deadline. RA's & TA's should contact their department to ensure that the scholarship paperwork has been completed.
I'm an RA/TA and my tuition is paid by my department. Why are you billing me?
If you are a research assistant or a teaching assistant whose tuition is supposed to be paid by your department, yet you receive a bill from the Bursar's Office, there has been an error processing your paperwork. Please contact your department to clear things up. If there is a dispute with your department, it is important to keep in contact with the Billing Department so they are made aware of your situation