Frequently Asked Questions
Tuition and Fees
- Is the Non-Guaranteed Tuition Rate Plan still in effect?
- Why am I no longer being charged at the fall 2007 Guaranteed Tuition rate?
- Why am I being charged supplemental designated tuition fees?
- Why did I get assessed a late fee for adding a class?
- How can I be classified as a resident for tuition purposes?
- Why is there a consolidated tuition and fee rate?
- What elements of cost do the new consolidated tuition and fee rates include?
- How will I know what fees I am being charged for and what is the break down?
- How do I find out about tuition waivers?
Tuition Set Aside
- Who pays the tuition set aside?
- How much of my tuition is set aside?
- Am I being charged extra?
- How is this money used?
- Who is eligible to receive this aid?
Refund
- Why didn't I get a full refund for dropping all of my classes?
- How will I get my refund, will it be check or direct deposit?
- Why did you send my refund to the wrong bank account?
- When will I receive my refund check?
- Why wasn't I told I had a refund?
Payment
- How can I make payment?
- Can I make payment over the phone?
- I would like to send funds to UT Dallas electronically. How do I obtain UTD's banking information?
- I can't log into EZPay because I've forgotten my Net ID or password, who do I need to contact?
- Who do I make my check out to?
- I haven't received a bill. Do I need to make payment?
- How do I sign up for the installment contract?
- Can my Bookstore purchases be charged through my student account?
- Can I pay for my Waterview rent at the Bursar Office?
- How can I make payment to UTD?
- My check is not going to clear, what do I need to do?
- Can UT Dallas accept a demand draft from a foreign financial institution for payment?
- My employer is willing to pay for my tuition, will you bill them directly?
- I have a Texas Tomorrow card. Who do I need to give it to?
- I don't see my scholarship or financial aid posted to my account. What do I need to do?
- My account has been sent to collections, what do I need to do?
1098T
Short Term Loan
- What is a short term loan?
- How do I get a short term loan?
- Can my insurance be included in my short term loan?
Billing
- Will I receive a bill for tuition, fees and other charges?
- How do I receive an itemized statement for my employer?
- Why am I getting an email or payment reminder from the Bursar when I'm expecting a scholarship or financial aid?
- I'm an RA/TA and my tuition is paid by my department. Why are you billing me?
FERPA
- What is a Parent Certification of Dependency Form?
- What do you mean I cannot get information about my student's account, I pay the bills?
- Why can't UT Dallas talk to my parents about my account?
- When does the Bursar Office need my social security number?
Parking
General
- Where is the Bursar Office located?
- What are the Bursar Office hours of operation?
- Where do I go to get my comet card?
- How does the Bursar Office communicate important information to me?
- Why does the Bursar Office have a hold on my account?
- What is the UT Dallas non-payment drop policy?
- How do I get reinstated into my classes?
Last Updated: March 19, 2012
