Frequently Asked Questions

Do you have other questions? Visit our Contact Us page for further assistance.

Housing Agreement

What are the dates of my housing agreement?

The dates of the housing agreement are found on the University Housing homepage.

Can I rent an entire two-bedroom apartment for myself?

The University of Texas at Dallas provides housing on an individual contracted basis. We offer housing options based on one bed per student, and we do not allow a student to reserve more than one bedroom except in limited cases for family housing, if available. If a student wishes to live alone, a student may select from the available 1-bedroom unit options on campus.

Renters Insurance

Is renters insurance required?

Residents are strongly encouraged to purchase some kind of insurance plan to cover potential losses or liability for their belongings while living on campus. Click here for more information (pdf).

Moving In

What I should I bring?
  • Alarm clock
  • Bed sheets
    • The University Commons residence halls have Twin XL beds
    • Canyon Creek Heights North has Twin XL beds
    • Canyon Creek Heights South has full-sized beds
  • Cleaning supplies (toilet cleaner, laundry detergent, dish detergent, etc.)
  • Computer or laptop
  • First aid kit
  • Plunger
  • Shower curtain/liner
  • Small tool kit (screwdriver, hammer, a selection of nails and screws, etc.)
  • Toilet paper
  • Toiletries
  • Towels

University Village and Canyon Creek Heights apartment residents should bring kitchen supplies (pots, pans, plates, utensils, can openers, grocery and pantry items, etc.)

University Village apartment residents should also bring furniture (bed, couch, dining table, etc.)

Are vehicles allowed on campus?

Residents may bring a vehicle to campus. Parking decals are required and may be purchased from the Parking Office. The apartments and residence halls have designated parking locations. Visit the parking website for more information.

Rent & Tenant history

How do I pay my rent?

All University Housing charges are placed on the resident’s university bill and are paid through the Bursar. Please contact the Bursar for questions about your bill or payments.

How do I request rental verification?

Housing Statements are available through Galaxy. The tool is available under Orion Self-Service (Student) > Orion Student Center > Bursar Account > Account Statement. Choose the term, then click “View Account Detail.” This will open the statement for that term.

The statement is considered an official UT Dallas statement and includes the UT Dallas logo. Print this statement to provide an official housing statement, to submit to employers for reimbursement, or to keep for your own official records.

University Housing and the Bursar Office do not print housing statements.

To request rental history request for dates prior to Fall 2018 (when University Housing’s billing was managed by American Campus Communities), email housing@utdallas.edu with the following information: student name, student number or NetID, and dates for which a rental history is needed.

Living on Campus

How do I get assistance after hours?

Please contact a Peer Advisor, one of the Peer Advisors on call, or one of University Commons’ 24-hour front desks.

If a student wants/needs help with any kind of emotional distress after hours, they can call the Counseling Center’s after hours helpline, “UTD TALK” at 972-883-8255.

Will I have access to all clubhouses, pools and study rooms?

Yes, residents have access to all clubhouses, pools and study centers in the housing community.

What dining options are available?

Visit UT Dallas Dining Services for information about dining on campus.

What security measures are in place?

UT Dallas Police provide frequent patrols throughout University Housing. University Housing management does not assume any legal obligations for personal injury, loss or damage to personal property. You and/or your parents are encouraged to carry appropriate insurance to cover such losses.

Anyone with a cell phone can register via Galaxy to receive text alerts in the event of an emergency or disruption to normal university operations.

For sexual assault emergencies after business hours, please call the 24-hour rape crisis hotline at 972-641-7273. You will be connected with a sexual assault advocate from the Dallas Area Rape Crisis Center.

Missing Residential Student Policy

The purpose of this policy is to establish procedures for the university’s response to reports of missing residential students as required by the Higher Education Opportunity Act of 2008. This policy applies to all students who live in University Housing. Download the Missing Residential Student Form  .

Living with a Roommate

I am having issues with my roommate. What do I do?

Talk to your roommate about the issues you are experiencing. If nothing is resolved after speaking to your roommate face-to-face, speak with your Peer Advisor.

What is a roommate agreement?

A roommate agreement is a document all members of the apartment/suite/room abide by during their time living in the space. Contents of the agreement are determined by the roommates and cover multiple areas, including cleaning tasks, taking out the trash and guest policies.

How do I set up a roommate agreement?

At the beginning of each academic year, Peer Advisors will coordinate with residents to complete a roommate agreement for the apartment/suite/room. If a new resident moves in, Peer Advisors will work with the student to set up or reevaluate the roommate agreement as necessary.

Getting Involved

How can I get involved in University Housing?

Residential Life sponsors two student organizations in University Housing:

Both organizations provide students with leadership opportunities in the residence halls and apartments.

How can I become a Peer Advisor (PA)?

The Peer Advisor application process begins at the end of the fall semester, with applications due in January. If you are interested in becoming a PA, contact housing@utdallas.edu. Check out our Facebook page for details.

Disability/Medical Accommodations

How do I request a housing accommodations based on documented disabilities or medical conditions?

UT Dallas provides reasonable housing accommodations for students with documented disabilities or medical conditions. If you have a disability and want to request housing accommodations, please visit the AccessAbility Resource Center website.

Room Reservations

How does a student organization reserve a room in University Housing?

Registered student organizations can reserve the Residence Hall South Classroom, Residence Hall South Multipurpose Room, and Residence Hall South Rotunda. Student organizations must make the reservation through the UT Dallas Room Reservation System.

How does a student reserve a room in University Commons?

Students may reserve a room for a personal event in the residence hall in which they reside. Reservation requests must be received at least five business days prior to the event date. Contact Ashleigh Beckmann to make the reservation.

How does a department reserve a room in University Housing?

Departments can make room reservations for student-focused events by contacting Ashleigh Beckmann.