University Village: Frequently Asked Questions
A separate Waterview Park FAQ is also available.
- Who do I contact?
Phases 5-9, buildings are managed by American
Campus Communities (ACC).
- What is the address of the
leasing office?
University Village Leasing Office
Please use North entrance
2800 Waterview Parkway
Suite #200
Richardson, Texas 75080
972-792-9100 Phone
972-792-9101 Fax
- When will the leasing office be
open?
Monday – Friday 10 am – 7 pm
Saturday 10 am – 5 pm
Sunday 1 pm – 5 pm
- What is the email address for
information?
uvdallasinfo@studenthousing.com
- What is the website address?
www.uvutdallas.com
- Where and how do I place a request for
service or maintenance?
You can place a request for service at https://www.accway.com. See the detailed instructions for additional information. Residents may phone in,
walk-in, or use the online portal to turn in their
request.
- Who do I contact for On-Call
Emergency Maintenance?
972-792-9100
- Where and how do I pay rent on-line?
You can pay your rent on-line at www.rentpayment.com. See the step-by-step instructions for additional information,
- Who do I make rent payable to?
University Village - Residents of Buildings 38-67
- Will I have access to all
clubhouses, pools and study
rooms?
Yes, all residents will have access to all
clubhouses, pools, and study centers in the
apartment community.
- Will there be changes to policies,
procedures, and leases?
All current policies, procedures and leases
will remain in place. If there is any change
in procedure, this will be clearly outlined to
all residents affected.
- Who do I contact to assist with
Residential Life questions,
roommate issues, etc?
UTD Residential Life 972-883-5361
reslife@utdallas.edu
Residential Life Coordinator Bldgs 2-51
Pam McElrath
PA’s Phases 1-7 On-call 972-313-5206
Freshman Residential Life Coordinators
Randi Mogul & Phillip Matthews
- Who do I contact to assist with
concerns once I have spoken
with the Leasing Office and/or
Residential Life and I would like
additional assistance?
UTD Housing Operations 972-883-6232
housingoperations@utdallas.edu
Matthew J. Grief, Director of Housing
Operations
|
