Job Description
Title:
Enrollment Services Processor III
Job Class Code:
3624
Summary:
Function & Scope: Process all student enrollment applications and documents. Perform processing of all student enrollment applications and documents in a timely and accurate way using university guidelines for admissions. Lead employee team and/or manage projects and participate in the writing of processes and procedures to support the Enrollment Services mission and goals.
Essential Functions:
Typical Essential Functions include but are not limited to the following:
- Act as team leader on identified projects as assigned and create reports. Projects may include responsibility for Transfer Articulation, International Credential Review, OnBase Lead, Residency, Deferments, Contracts, and Special School Program Management.
- Supervise employee team, participate in employee performance review process and participate in interviewing, evaluating and hiring of possible new hires.
- Assist in creating and then monitor Career Development plans for each team member.
- Identify and write processes and procedures for areas of responsibility.
- Interact with staff and students as needed.
- Attend required meetings and participate in UTD Enrollment Services events.
Marginal Functions:
Performs other duties as assigned.
Supervision:
Received: General Supervision: Incumbent develops own ways to perform a variety of duties or performs complex duties within established policy guidelines; responsible for a defined set of assignments, expected to determine and create procedures to set priorities and meet goals.
Given: Recommend hiring, determine training needs, plan and assign work.
Education:
Required: Bachelor’s degree.
Preferred: Bachelor’s degree.
Experience:
Required: 3 years or more of related work experience.
Preferred: 8 years or more work experience.
Other Knowledge, Skills, and Abilities:
- Proficient in Microsoft Office Suite and ability to learn other software.
- Demonstrates integrity and ethical behavior in working with confidential information; detail oriented, accurate with ability to prioritize information in a timely manner; strong communicator in verbal, written, and listening situations; ability to receive and follow directions.
- Interest in and ability to work effectively in team situations; proactive in identifying potential issues.
- Demonstrate computational ability.
- Demonstrate time management ability.
- Ability to investigate, analyze and interpret data for accuracy.
- Ability to work on several tasks at one time.
- Ability to make quality decisions based on available information.
- Ability to respond effectively in a variety of situations.
- Ability to improve performance by doing new things.
- Ability to plan, coordinate, schedule, direct, and monitor the tasks, activities, and assignments to effectively complete a project.
- Beginner knowledge of affirmative action and personnel policies; knowledge of different work styles and personality types; understanding of conflict resolution techniques and demonstrate ability to confront employees in a positive manner; understand cross-cultural communication needs and respond accordingly.
Special Job Requirements (such as hours, accuracy, special equipment and/or working conditions):
Position may require overtime work during certain times of the year upon request.
Other:
Complete required supervisory training; orient, train and develop subordinates; provide appropriate coaching, guidance and supervision to subordinates; and complete annual performance evaluations.
Specific job requirements or physical location of some positions allocated to this classification may render the position security sensitive; thereby subject to the provisions of Section 51.215 Texas Education Code.
Responsible for duties as assigned relating to internal controls including safe-guarding of department assets, reliability of department financial information, and compliance with applicable laws, regulations, policies and procedures.
Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior written approval of the Assistant Vice President, Human Resources Management.
Last Updated: February 25, 2009
