Job Description
Title:
Work Coordinator
Job Class Code:
5068
Summary:
Function & Scope: Will be responsible for billing of Facilities Management service accounts and related matters. Maintains billing information, produces invoices, researches and resolves work order system issues and work order billing issues with UTD customers campus-wide in regards to keys, event set-ups, and maintenance and repair. Position regularly provides assistance and back-up support as department buyer and stores inventory clerk.
Essential Functions:
Typical Essential Functions include but are not limited to the following:
- Coordinate Facilities Management work order process to receive, track, respond to and bill for services provided for issuing keys, custodial services, vehicle maintenance, minor construction, building maintenance and repair, moves and events set-up.
- Researches and resolves billing issues, prepares correcting journal entries (IDT's) and maintains supporting documentation.
- Purchases parts for FM Stores inventory or in support of work orders in process. meets with campus liaisons, supervisors, foremen and other FM staff to plan and coordinate procedural changes.
- Ships and receives merchandise, issues tools and parts to maintenance staff.
Marginal Functions:
- Performs other duties as assigned.
Supervision:
Received: Supervision - : General Direction: : Receives guidance in terms of broad goals and overall objectives and establishes own methods to attain goals. Only final results are reviewed.
Given: Supervises staff.
Education:
Required: 2 years college, trade or technical certification preferred.
Preferred: N/A
Experience:
Required: 2-4 years facilities management-M&O experience in an institutional setting, experience with a work order process and proficient with MS Office. Computer, phone, professional customer service skills and skilled working knowledge of work order software, procedures and parts ordering.
Preferred: N/A
Other Knowledge, Skills, and Abilities:
N/A
Special Job Requirements (such as hours, accuracy, special equipment and/or working conditions):
Extreme accuracy in all phases of work.
Other:
If this is a supervisory position, the incumbent is expected to complete required supervisory training; orient, train and develop subordinates; provide appropriate coaching, guidance and supervision to subordinates; and complete annual performance evaluations.
Specific job requirements or physical location of some positions allocated to this classification may render the position security sensitive; thereby subject to the provisions of Section 51.215 Texas Education Code.
Responsible for duties as assigned relating to internal controls including safe-guarding of department assets, reliability of department financial information, and compliance with applicable laws, regulations, policies and procedures.
Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior written approval of the Assistant Vice President, Human Resources Management.
Last Updated: August 13, 2008
