Think About It!
"The single biggest problem in communication is the illusion that it has taken place.”
George Bernard Shaw
Effective performance management is first and foremost about communication. Supervisors cannot manage or direct employee performance if they fail to practice good communication skills. Likewise, employees who do not practice good communication skills toward their supervisor place themselves in a situation ripe for misunderstanding. Effective communication is critical to the success of the University, to every department and to every employee. Solid performance communication benefits everyone. Given appropriate attention, effective performance communication:
- Fosters good working relationships,
- Provides opportunities to discuss and clarify performance expectations,
- Establishes a baseline to measure how well an employee is performing,
- Creates a plan of action for monitoring and providing feedback on performance,
- Recognizes the efforts and accomplishments of others, and
- Develops effective supervisors and productive employees.
The mantra in real estate is location, location, location; surely then, it is communication, communication, communication for today's workplace. The beginning and end of effective performance management is communication. Watch for email announcements and postings on the HR Training Calendar announcing classes, workshops and seminars to help supervisors and managers develop and expand their communication skills.
Click on the above link to view a list of Employee Relations staff that can assist you.
Last Updated: January 30, 2014