Advising Services Adds New Ways to Connect

April 7, 2021

There are multiple ways to get help answering your immigration questions. Here are a few options:

ISSO Live Chats

International Student and Scholar Office advisors will be available to chat online during regular advising hours. To chat, visit utdallas.edu/ic/issoadvising/ and look for the “We Are Here” widget during advising hours. 

This chat is for general questions only. Do not share your ID number or other private information, as the live chat is not encrypted.

Chat is available during the following times (posted times are Dallas or Central USA time zone)

  • Mondays 10 a.m.-11:45 a.m. and 3 p.m.-4:45 p.m.
  • Tuesdays 10 a.m.-11:45 a.m. and 3 p.m.-4:45 p.m.
  • Wednesdays 6 p.m.-7:45 p.m.
  • Thursdays 10 a.m.-11:45 a.m. and 3 p.m.-4:45 p.m.
  • Fridays 3 p.m.-4:45 p.m.

Contact an advisor


Advisors are working remotely and can answer your immigration questions in a scheduled appointment or through the Ask an Advisor eForm in iComet

ISSO Office Phone Lines 


You can call the ISSO. Our welcome desk staff will answer phone calls to our main office line 972-882-4189 between 11 am – 2 pm. The welcome desk staff are not advisors and cannot offer immigration advising. 

ISSO Group Chats


The ISSO hosts small group sessions on a variety of hot topics and answers your questions. Advisors will meet with small groups of students via Microsoft Teams. Upcoming topics will include CPT and OPT. See the schedule and sign up online: utdallas.edu/ic/issoadvising/

Workshops


The mandatory CPT and OPT workshops are available online through iComet. In-person workshops are cancelled until further notice.