Office Hours
     M-F 8am-Noon, 1pm-5pm
     Call and leave voice mail
     or email
ISO Main #'s
    Phone: 972-883-6810
    Fax: 972-883-6865
Physical Location
    Research and Operations
    Center (ROC)
Mail Station: ROC43

Directions to UT Dallas

(You MUST be on a UT Dallas Network or using VPN)
Web + Email Security
Security Tips & Threats

Digital Certificates: How to apply for Digital IDs for IMAP email using Firefox

  1. Open the following web page in Firefox. To do so, simply click on the link below or copy and paste it into your web browser's address box. (You MUST be on a UT Dallas Network or using VPN)

    (The address is case sensitive.)  This will open the enrollment site in a new browser window.

    Digital ID Main Page

  2. Under ENROLL.  Click on for Encryption and Signing Digital ID.  That will bring you to the following screen.


  3. Enter your netid and password.  This is the id/password combination you use to access the UT Dallas network. (If you enter the wrong password, you will get the error message: "Digital ID cannot be issued Status Code: A001".  If you enter the wrong information, you may also get the error message: "Server Failure, Status Code: a06d".)
    Create and enter a challenge phrase.  Do not use punctuation.  (If you enter an invalid phrase, you will get an Error Status Page detailing the error.  You will have to return to the Enroll page to reenter your information.)  You must remember the Challenge Phrase.  You will be required to type it in when you renew your certificates in the following year.

    Password and Challenge Phrase

  4. Click on the Submit button at the bottom of the page.  You should see the following page after clicking on Submit.  Do not try to refresh your browser or move away from this page.  Wait for the process to complete.

    Please Wait Message

  5. You will see a page similar to the one shown below.  Be sure to follow the instructions on this page.  You must download your encryption cert, then use the password provided on the screen to import it into your browser.

    Download Page

  6. Download the p12 file to your computer.  Make sure you write down the password provided, because you will need it to import the certificate into your browser.


  7. Go to Edit/Preferences (or Tools/Options in Windows) and select the Advanced tab.

    Edit Preferences

  8. Click on the View Certificates button.  You should see one certificate, your signing certificate, in the window.  (The second one you see below is a special one that I have.)

    Certificate Manager

  9. Your encryption certificate is not yet in your browser.  In order to place it there, you need to import it.  Click on Import and then locate your certificates by going to the directory that you saved it to.


  10. You may be prompted for the Master Password, if you are using one.  If so, enter it.

    Master Password

  11. Next you'll be prompted for the password provided on the page where you downloaded your certificate.


  12. After you enter your certificate password, you should see this screen.


  13. Now you should see two certificates in your browser, one for signing and one for encryption.

    Certificate Manager

If you encounter problems during this process, contact for assistance.  Please be sure to describe accurately the problem that you had.