Office Hours
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ISO Main #'s
    Phone: 972-883-6810
    Fax: 972-883-6865
Physical Location
    Research and Operations
    Center (ROC)
Mail Station: ROC43

Directions to UT Dallas

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Web + Email Security
Security Tips & Threats

Credit and Identity Protection Resources

Data theft occurs when someone obtains key pieces of your personal identifying information. Identity theft occurs when that information is used for any fraudulent or other unlawful purpose. The unlawful acquisition of personal identifying information does not necessarily mean that identity theft has occurred. This distinction is important when considering any response you might wish to make regarding the disclosure of your Social Security number.

Responding to Data Theft

One proactive measure to consider is placing a "fraud alert" on your file with the three major credit bureaus (see table below). This free service requests that any creditor contact you by phone at a designated number before opening a new account. The time an alert stays on your record varies for each credit bureau; however, you can request that the fraud alert be reinstated after the initial period has ended. In addition, you should qualify for a free copy of your credit report. Review your credit reports carefully to ensure no fraudulent accounts have been opened in your name or unauthorized changes made to your existing accounts.

You may wish to order additional copies of your credit reports in the future to monitor your credit profile. If you've been declined credit, employment or housing in the last 60 days, you can receive these reports for free. If not, you cannot be charged more than $10.50 plus any applicable taxes for your basic credit report.

Major Credit Bureaus

Note: Recent changes in the law may soon make it possible for you to obtain your credit report for free. An alternative to contacting the three credit bureaus would be to visit the Federal Trade Commission's page. Avoid ordering credit reports from credit agencies over the Internet, since many sites that seem to offer you a free credit report may actually attempt to charge you or require you to buy additional services to get the report. Telephone or mail contact may be the most reliable method. Be cautious if requested to provide personal information over the Internet unless you are absolutely sure of the validity of the site.


Place a Fraud Alert

Order a Credit Report





P.O. Box 740241
Atlanta, GA 30374-0241




701 Experian Parkway
Allen, TX




P.O. Box 6790
Fullerton, CA 92834-9416

Responding to Identity Theft

If your personal identifying information is being used by someone else for fraudulent or criminal purposes, such as applying for a credit card or obtaining loans in your name, making unauthorized purchases, or gaining access to your bank accounts or other private information, you can follow the steps below:

  • If you find any fraudulent accounts or unauthorized access on your record, contact the security departments of the creditors or financial institutions that granted the credit and close these accounts.
  • If you discover misuse of your Social Security number, contact the Social Security Fraud Hotline at 1-800-269-0271 from 10:00 a.m. to 4:00 p.m. Eastern Standard Time. TTY: 1-800-501-2101.
  • If your personal information is being used for fraudulent or criminal purposes, file a report with the police. Keep a copy of the police report in case you need proof of the crime to show the bank, credit card company, or others.
  • If you are a victim of identity theft, you can also file a complaint with the Federal Trade Commission (FTC) by Internet: (click File a Complaint from the menu at the right); Telephone: 1-877-438-4338; or TDD: 202-326-2502.
  • Keep a record of all communications with credit bureaus, creditors, financial institutions, and police, including dates.

Additional Information

These Internet sites provide information on steps you can take to protect your credit and identity.

Attorney General of Texas
This official Attorney General of Texas site is a good starting point for learning about personal data and identity theft. It also provides tips on how to protect yourself against different types of credit fraud.

Social Security Administration
The Social Security Administration is the government agency responsible for issuing and managing Social Security numbers. The agency's official site walks you through who to contact, when, and why. It also links to two useful fact sheets:

Fact Sheet: When Someone Misuses Your Number (05-10064)

Fact Sheet: Social Security-Your Number and Card (05-10002)

Department of Justice
The Department of Justice site describes what can happen if you are a victim of data theft or identity fraud. It provides logical steps for action, tips for reducing your risk of fraud, and phone numbers, addresses, and links to credit bureaus and other governmental agencies you may need to contact.

ID Theft Information
This is the U.S. government's central Web site for information about identity theft, maintained by the Federal Trade Commission, offering government reports, consumer updates, and links to other sites. One-stop national resource to learn about the crime of identity theft