QA Project Post-Implementation

Post-Implementation Participants:

Student Systems; Enrollment Systems, Bursar Systems, Financial Aid, Student Applications, Executive Director

Agenda Discussions to include the following items:

Items Done Well:

• Logical testing procedures established. (Complete end-to-end unit testing)
• Standardized templates to be used in all testing procedures
• Timely task hand-offs (Testing finishes ahead of schedule, next tester notified promptly)
• Clearly defined requirements for tasks
• Tasks delegated to the correct party

Items Not Done Well:

• Contact sheet
• Hardware usage allocation for installation
• Progressive Documentation
• Operations Scheduling

Corrective Actions:

• Contact Sheet: In the future, the contact sheet should provide all numbers necessary to contact the responsible individual. This should include the home, cell, and pager numbers. In addition, the roster should list the area of responsibility for each contact, as well as an alternate.
• Hardware Usage: Hardware availability should be guaranteed for stand-alone testing, not too interfere with other actions.
• Progressive Documentation: Documentation of test case, contact, equipment, and program problems should be thoroughly documented at the time they occur to ensure accuracy.
• Operations Scheduling: Under-allocated resources required to complete some phases of the implementation caused minor conflicts in scheduling. Better procedures for resource allocation should be employed in future projects.