How To Configure Mail.app with a UTD Cyrus or Exchange Account


These are combined instructions for configuring Mail.app to access your UTD Cyrus account and/or UTD Exchange account.

If this is your first time using Mail.app, when you open the application you will be presented with the following screen.

Otherwise,  just go to Mail -> Preferences, and click the ‘+’ to create a new account.

Welcome to Mail

If you are setting up access to your UTD Cyrus account, then enter ‘inbox.utdallas.edu’ for the Incoming Mail Server

Incoming Mail Server

If you are setting up access to your UTD Exchange account, then enter ‘webmail.utdallas.edu’ for the Incoming Mail Server

Incoming continued

Incoming Mail Security

Outgoing Mail Server

Verify Certificate

Verify Continued

Verify Continued More...

ALWAYS Trust

Back to Verifying

When you click ‘Connect’ you will be prompted to enter the admin password for your Mac, this is necessary to save the trust settings for the certificate.

After this step, Mail should begin downloading the messages in your Cyrus or Exchange inbox. However, we still need to complete the configuration of the Outgoing Mail Server so that you will be able to send.

So go to Mail -> Preference and follow the steps below.

Accounts

Edit Server List

Edit Account

Advanced Settings

Save Settings

Now your Outgoing Server should be setup correctly. Try a test email to make sure everything is working properly.

If you have any problems during setup, please contact the Help Desk either by phone at 972-883-2911 or by email at assist@utdallas.edu