Zmail

Need help? Contact the Help Desk at 972-883-2911 or assist@utdallas.edu

Zimbra Zmail is an open source email and collaboration tool now available to students.

The primary focus of the Zimbra rollout is Zmail email service. However, you may also be interested in Zimbra’s collaboration features where you can create and share documents online, share files, and manage a shared calendar.

Zmail User Guide

The Zmail User Guide provides helpful walkthroughs of the Zmail Main Interface, Contacts, Calendar, and collaboration tools.

Migrate your Cyrus account to Zmail

If you are still using the depricated Cyrus mail system, we encourage you to migrate your account to Zmail.

Access your Zmail account

Online|Outlook|Mac Mail|Outlook – Mac|Raw IMAP settings

Access your UTD Zmail account with Outlook

  1. Click on Start, then Control Panel.
  2. Switch “View by” to either Large or Small Icons, then look for Mail.
  3. In the Mail Setup panel, click on E-mail Accounts.
  4. In the Account Settings window, click on the button titled New…
  5. Choose the option to Manually configure server settings…, then click Next
  6. Fill out the Settings as follows, then click More Settings
    • Your Name: Your Name
    • E-mail Address: NetID@utdallas.edu
    • Account Type: IMAP
    • Incoming mail server: zmail.utdallas.edu
    • Outgoing mail server: smtpauth.utdallas.edu
    • User Name: NetID
    • Password: Your account password
    • Check the box for Require logon using Secure Password Authentication (SPA)

  7. Under the Outgoing Server tab:
    • Check the box for My outgoing server (SMTP) requires authentication
    • Choose the option Use the same settings…

  8. Under the Advanced tab, do the following, then click OK
    • Choose SSL from the Incoming server (IMAP) drop-down menu
    • Choose TLS from the Outgoing Server (SMTP) drop-down menu
    • Incoming server (IMAP): 993
    • Outgoing server (SMTP): 587

  9. Click Next, then click Finish.
    Close and restart Outlook for changes to take effect.

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Access your UTD Zmail account with Mac Mail

  1. Open the Mail.app. Click on Mail in the Menu Bar, then click on Preferences and choose Accounts.
  2. Under Accounts, click on the “+” in the bottom left corner to add a new account.
  3. Fill out the account information as follows, then click Continue:
    • Full Name: Your Full Name
    • Email Address: netid@utdallas.edu
    • Password: Your account password

  4. This panel is for Incoming Server details. Fill it out as follows, then click Continue:
    • Account Type: IMAP
    • Description: Your choice
    • Incoming Mail Server: zmail.utdallas.edu
    • User Name: NetID
    • Password: Your account password

  5. This panel is for Outgoing Server details. Fill it out as follows, then click Continue:
    • Description: Your choice
    • Outgoing Mail Server: smtpauth.utdallas.edu
    • Check the box for Use Authentication, then fill in your NetID and Password

  6. Verify the settings. Make sure SSL setting is on. Click Create to finish setting up your account.

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Access your UTD Zmail account with Outlook for Mac

  1. Open the Outlook application. Click on Outlook in the Menu Bar, then click on Preferences and choose Accounts.
  2. Under Accounts, click on E-mail Account
  3. Enter your credentials, then click Add Account
    • E-mail address: NetID@utdallas.edu
    • Password: Your account password

  4. Fill out the account information as follows, then click Add Account
    • E-mail address: Your UTD email address
    • Password: Your NetID password
    • User name: Your NetID
    • Type: IMAP
    • Incoming Server: zmail.utdallas.edu : 993
      • Check the boxes for Override default port and Use SSL
    • Outgoing Server: smtpauth.utdallas.edu : 587
      • Check the boxes for Override default port and Use SSL

  5. Review the account settings, then click on More Options… under Outgoing server
    • Choose Use Incoming Server Info from the Authentication drop-down
    • Click OK

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IMAP Settings for accessing your UTD Zmail email account.


  • Username: NetID

  • Password: your password

  • Incoming:

    • Server:zmail.utdallas.edu

    • Port: 993

    • Security: SSL/TLS


  • Outgoing:

    • Server: smtpauth.utdallas.edu

    • Port: 587

    • Security: STARTTLS

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