Telecommunications

VoIP Information

UTD is implementing a Voice over Internet Protocol (VoIP) service using Avaya's IP PBX and Modular Messaging voice mail. Voice and data converge in this service to deliver telephony over the data network. A number of issues must be addressed in order to provide equivalent reliability to traditional telephony, including UPS placement at all points along the data path and redundant paths where possible. The final design envisions most UTD telephony being carried over WiFi locally and most Telecom customers having multi-mode (Cellular/WiFI) wireless handsets. For starters, however, Telecom is rolling out several models of Avaya handsets that connect to the wired network.

Avaya Modular Messaging

• Aria Quick Reference
• Aria Wallet Guide
• Quick Reference for the Avaya one-X™ Deskphone Edition for 9620/9620G IP Telephone
• Quick Reference for the Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone

VoIP Checklist:

• Request IP Telephony service;
• Acquire a registered handset;
• Set up voice mail (x7000)
• Email us if you have concerns (telecom@utdallas.edu).