Information Resources
The University of Texas at Dallas
 

Configure Desktop Clients (POP/IMAP settings) for Zmail

POP access? IMAP? What gives?

When using POP access, the server messages are downloaded and stored onto your computer. Use POP access if you will check mail using only one computer. POP should not be used if you plan to access your email from different applications, at different locations, possibly simultaneously.  POP was never meant for that. Instead, use IMAP.

The instructions below illustrate how to connect to the Zmail server using your favorite mail client. We setup IMAP access using Mail.app and Outlook 2007 in this example.


Outlook 2007 Settings

  1. Under Tools  -> Account Settings click New from the E-mail tab.
    :z_outlook1.jpg

    2.  
  2. Enter your name, netid and password. Make sure Manually configure server settings or additional server types is checked. Click Next.
    :z_outlook2.jpg

    3.  
  3. The Incoming mail server is zmail.utdallas.edu. The outgoing mail server is smtpauth.utdallas.edu.  Remember to enter netid, password and check the option Require logon using Secure Password Authentication.
    :z_outlook3.jpg

    4.  
  4. Click More settings to configure the connection ports and encryption type. First configure the SMTP authentication type.
    :z_outlook4.jpg

    5.  
  5. Click the Advanced tab. First, you will need to select SSL for the Incoming Server (IMAP) type of encrypted connection and TLS for the Outgoing server (SMTP) type of encrypted connection. Then you will need to put 993 for the Incoming Server Port Number (IMAP), and 587 for the Outgoing Server Port Number (SMTP).

    Note: Doing this out of order will reset port numbers to default values. Confirm the settings and click OK.
    :z_outlook5.jpg

    6.  
  6. On the following screen click Next and click Finish to complete setting up the account

Mail.app Settings

  1. From the Mail.app menu, click File > Add Account. Enter your name, UTD email address and password. Click Continue.
    :z_mailapp1.jpg

    2.  
  2. Choose your account type (POP or IMAP). We use IMAP in this example. Use zmail.utdallas.edu as the Incoming mail server. Make sure you enter your netid and password again. Click Continue.
    :z_mailapp2.jpg

    3.  
  3. Use smtpauth.utdallas.edu as the Outgoing Mail Server. Check Use Authentication and enter your netid and password. Click Continue.
    :z_mailapp3.jpg

    4.  
  4. Your settings are displayed. Make sure SSL setting is on. Click Create to finish setting up your account.
    :z_mailapp4.jpg

    5.  

Zimbra Desktop Settings

  1. Download the latest Zimbra Desktop client for your operating system from http://www.zimbra.com/products/desktop.html.

  2. Once you have the client installed select Add new account.



  3. When using the Zimbra Desktop client to connect to Zmail at zmail.utdallas.edu, you should specify the Account Type of Zimbra.
    Please Note: Using the Zimbra Desktop Client with zmail.utdallas.edu in any other configuration is unsupported, and may lead to the loss of data.



  4. Choose an Account Name, Email Address will be your netid@utdallas.edu, for the password you will use your net id password. Incoming Server will be zmail.utdallas.edu. The security will be SSL and leave the Port as the default 443. Select Validate and Save, on the next screen select Launch Desktop.