Immigration Advising

Phone and In-Person Advising

Discuss immigration matters with an ISSO advisor on the phone or in person.  First-come, first-served during advising hours:

  •  Monday, Tuesday, Thursday, 10 a.m. – 4:45 p.m.

To put yourself in a virtual queue*:

  • Text “utdal intl” to 310-740-7906
  • Register online at
    (userid: utdallas.intl.kiosk / password: qless)
  • Call the ISSO at 972-883-4189 and ask to be placed in the advising queue

* Queues may close before the end of advising hours if they have already reached their maximum capacity and there are no more places available for that day.

Visit the Advising Options webpage.

Email Advising

Immigration Workshops and Seminars

Immigration webinars, workshops and seminars give international students information to help maintain their non-immigrant status. Workshops include topics such as traveling outside the U.S., and change of status. Optional Practical Training (OPT) workshops are offered year-round to support students with this process.


Watch live presentations by International Center staff and get your questions answered in real time.


AEW Guide Authorized Early Withdrawal (AEW) Guide
Change of Status to F-1 Guide Change of Status to F-1 Guide
Economic Hardship Guide Economic Hardship Guide
OPT Guide Optional Practical Training (OPT) Guide
OPT STEM Guide STEM Optional Practical Training (OPT) Guide
Transfer In Guide Guide for International F-1 Transfer Students
Reinstatement of F-1 Status Guide Reinstatement of F-1 Status Guide


UT Dallas ISSO 2.0.0 app contains enhanced features to help you access key information to maintain your student immigration status and stay connected with the International Student Services Office (ISSO) at The University of Texas at Dallas.Highlighted features include:

  • Homepage : Tell the time in Texas, whether the ISSO office is open, and show your pending checklists
  • Announcements : Stay updated with announcements directly from ISSO and from ISSO’s Facebook page.
  • How Do I : Find answers to often asked immigration questions and handy checklists to guide you through application processes
  • iLocker : Store and easily access frequently used immigration document information such as I-94 numbers, I-20/DS-2019 end dates etc.
  • Advising : Provide contact information for advising and access to the advising queue with just a few clicks!
  • Settings and Search : Set up your search preference by student status (Prospective, Current and Alumnus)

Check out a quick demo to learn more about the app.

Download it today to have the ISSO information at your fingertips! Available for Android and iOS (smartphones and tablets).

Google Play store iTunes store


Legal Assistance

The International Student Services Office (ISSO) is able to provide general immigration information, but we are not able to provide specific legal advice. Our obligation to UT Dallas F-1 and J-1 students is to interpret the regulations as best as we can when presented with a specific set of facts. Specific legal advice is available, should students seek such advice, through dedicated channels outside ISSO.

Attorney Services for Students

An immigration attorney is available on campus to provide free legal advice for currently enrolled UT Dallas students. These attorney services are sponsored by the UT Dallas Student GovernmentContact Student Government to make an appointment.


AILA is the professional organization for immigration lawyers. Visit to find an immigration lawyer in your area who can assist with complicated immigration matters.



Student Services Building, SSB 3.400

Office Hours

Monday – Thursday, 8 a.m. – 6 p.m.
Friday, 8 a.m. – 5 p.m.
Advising available on Monday, Tuesday, Thursday
10 a.m. – 4:45 p.m.

*Evening phone advising available by appointment only.
Email request to 3 business days in advance.

Staff Listing

Josephine Vitta

Sarah Ku
Assistant Director, SEVIS Compliance and Technology

Elisabeth Walker
Assistant Director, Advising, Programs & Special Populations

International Student Advisors
Jacob HarrisSenior Advisor, Immigration Programs & Communications

Jin (Christina) Zhang, Senior Advisor, J and Special Populations

Maria OchoaSenior Advisor, Technology and Processing

Travis Parker
Mario Villegas
Lauren Kobee
Teri Jenkins
Travis Parker
Faith Kashaa
Amina Kader


  • Office: 972-883-4189
  • Fax: 972-883-4010

Mailing Address

The University of Texas at Dallas
International Student Services
800 W. Campbell Rd., SSB34
Richardson, TX 75080-3021

Mailing Options

If you have immigration documents at the ISSO which you are not able to collect in person, you have two mailing options.

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