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Some Policies and Procedures are handed down from USPS regulations and
guidelines. Most can be found in an instructional handbook
such as the
DMM. Please look over the policies and procedures page carefully and examine the rules. If you have any questions, feel free to call x2319, x2779, or E-Mail us. Given the nature of the USPS system and UTD guidelines, these rules may change at any time so please check back frequently to ensure that you know the latest policies and procedures.
Mail and Package Pick Up and Drop-Off Times
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| Pickup and drop-off times are 10:30 A.M. and 1:15 P.M. To ensure same day processing, the outgoing mail needs to be in the box by 1:15. The deadline for mail service is 3:15. Any mail received after 3:15 will be processed the next business day. |
Addressing Standards
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Choose the standard you wish to check on rules for addressing.
Domestic
International
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Inter-Office Mail |
| For mail to be
delivered efficiently, you must fill out the correct Name and Mail Station of
the addressee. Incorrect or omitted information may cause further delay and may be returned back to the department. For example, you would fill out "SB10 Troy McFarland" if you were to send something to the Mail Services Supervisor. " |
Incoming Mail |
The mail is picked up once daily from the Richardson mail post office at 7am. Mail is then brought back to the mail services department to be sorted before the morning run. Mail is not picked up again for the duration of the working day. If a parcel or express shows to have come after 7am, that means the post office has it and has not dropped it off. It is the responsibility of the Richardson post office to deliver any Express packages to the University. Any indication on their website stating that it was attempted to be delivered and a notice was left is just their way of saying that they have delivered it by a certain time. If you are expecting a package and it is after 7am, call the post office at (972)644-8521 and tell them to deliver it to the CRMS area so the department can get it delivered to you. Sometimes mail will come to you opened if the information is not on the mail item. This is a routine occurrence and there should not cause any alarm. We reserve the right as official UTD mail representatives to open the mail if the piece does not have proper identification information listed on it.
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Outgoing Mail |
For mail to be processed correctly, guidelines must be followed for the USPS to deliver accurately. It is essential to include a return address, regardless if the mail is metered or stamped. If a return address is not on the envelope, your mail may not reach its destination. The reason for this is if postage is due on the envelope and the recipient doesn't accept postage due mail, it is automatically returned to the USPS. Without a return address there is no where to send it and it becomes more work for USPS. Occasionally they might open it to find the original owner, but usually it goes into an undeliverable area where it more than likely just sits there. In addition, stamped parcels exceeding weight limits will not be accepted without a return address. To better serve you, your CRMS requires all stamped mail to include a return address. Not putting a return address and/or account number on the mail that is to be metered will result in returned mail. If an account number is missing, Mail Services has no way of billing the department, therefore will have to return the mail.
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Callier, CBH, and Viceroy Bags and Mail |
| The Callier and CBH mail run is made
once daily at 1:00 P.M. To request the Callier or CBH bags, please
EMAIL or call (972)883-2319. For same day processing, the request must be made no later
than 10:00 A.M. and your items must be in the mail room no later than 12:00 P.M.
All other requests will be processed the next business day. |
Scheduled
Deliveries |
Mail and packages are picked up
and dropped off twice a day Monday through Friday, excluding University of Texas
at Dallas holidays. During UT holidays, the CRMS department does NOT process mail
or packages EXCEPT for winter holidays when the department schedules specific days
to accept and sort mail and packages. The department will not deliver during this
time, but you may call and make an appointment to come and pick up an item if
needed by calling X2779 or by
EMAIL.
During USPS holidays that UT Dallas is scheduled to work, CRMS will operate as
usual. Outgoing mail, however, will be processed the next business day. This means
that if it is a postal holiday, then your mail may not go into circulation until
the next business day. Packages will go out as usual, as long as the delivery service you have
selected is scheduled to deliver that day.
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Personal Mail |
UTD personnel are not allowed by law to pick up personal mail. You must drop all personal mail in the USPS mailbox located on the island between Lots A and B. UTD has rules on how mail should be sent out. The return address has the UTD logo and 800 W. Campbell Rd. Richardson, TX 75080. If it does not have this information it may be considered personal mail. If you have a legitimate business excuse to put your personal address as the return address, then you must either put a sticky note on the piece explaining that, or put an official account number that can be looked up to verify the department sending the piece. Mail such as Netflix, Blockbuster, or any other movie based company will be considered personal and be rejected unless you have asked for explicit permission for the CRMS department to handle this for a UTD related purpose. All personal mail will be left in a tub next to the mail boxes in an unsecured area. It is the responsibility of the person to handle their own mail in accordance to the law.
"University Mail System for Personal Use Prohibited:
Use of state postage meters or non-postage mail delivery systems which
are operated with state funds for any purpose other than official state
or University business is a violation of Sections 51 and 52 or Article
III of the Texas Constitution. Therefore, use of The University of Texas
at Dallas mail system for personal mail is prohibited."
Reference can be found HERE.. |
UT Dallas and USPS Holidays
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Dallas |
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U S |
P S |
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| Labor Day |
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September 5 |
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Labor Day |
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September 5 |
| Thanksgiving Day |
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November 25 |
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Columbus Day |
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October 10 |
| Day after Thanksgiving |
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November 26 |
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Veterans Day |
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November 11 |
| Christmas Eve |
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December 24 |
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Thanksgiving Day |
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November 24 |
| Winter Holiday |
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December 27 |
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Christmas Day |
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December 26 |
| Winter Holiday |
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December 28 |
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New Year's Day |
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January 2 |
| Winter Holiday |
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December 29 |
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Martin Luther King Jr. Day |
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January 17 |
| Winter Holiday |
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December 30 |
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Presidents' Day |
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February 20 |
| Winter Holiday |
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December 31 |
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Memorial Day |
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May 28 |
| Martin Luther King Jr. Day |
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January 17 |
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| Memorial Day |
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May 30 |
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| Independence Day |
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July 4 |
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These are the upcoming delivery service holidays for UPS, DHL, Fed Ex, and Lone Star Overnight.
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Updated:December 19, 2011
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