You've Got Zmail:  New System Ready for Service

Positive Reviews Make Way for Full Rollout of Student Message System

Feb. 10, 2010

Favorable reviews from about 1,000 users who signed up during the trial phase have allowed the Information Resources (IR) department to formally launch Zmail, the next-generation e-mail service for UT Dallas students.

Zmail will replace Cyrus, the Galaxy-based e-mail storage system that has been used by students – and some faculty and staff members – for the past 10 years. 

Making the Switch

Migrate to Zmail

Login Page

FAQ page

A pre-launch in November let early adopters test Zmail’s features and IR work out the kinks.  IR says the feedback has been overwhelmingly positive. Since Cyrus will be discontinued in a few months, its users are encouraged to switch over to Zmail as soon as they can. 

Zmail’s features include shared calendaring, social networking applications, synchronization of mail to hand-held devices, powerful search capabilities, and a full gigabyte of storage.  In addition, Zmail lets users create mail filters to automatically sort, tag, forward and even discard incoming messages.

Cyrus users are encouraged to migrate to Zmail before spring break begins on March 15. The last chance will be May 30, when the Cyrus service will end. 

Cyrus users can migrate to Zmail by accessing the Zmail Migration Tool.  The tool determines whether an e-mail user is currently on Cyrus or on Exchange, then copies Cyrus users’ mailboxes to Zmail.  Once enrolled in the new service, students can access Zmail via the Login Page

Some students (i.e., student workers) may already have left Cyrus and moved to the Exchange e-mail service. Because they will need to communicate with UT Dallas staff members and Exchange facilitates this process, they will not be migrated to Zmail.  The migration tool will let that student know that migration from Exchange is not possible.

During the migration, any e-mail files that are stored in Cyrus will be copied to Zmail.  Depending on the size of the files, this process may take up to an hour.  The transfer of files does not affect the functionality of Zmail, so students can begin using it immediately.

Once a student has migrated to Zmail from Cyrus, that student should stop using Cyrus.  Changes made to e-mails in Cyrus will not be reflected in Zmail.

Bulletin Boards are not currently scheduled to be migrated to Zmail, and are being evaluated within the entire campus messaging strategy. Cyrus will continue to serve bulletin boards after Cyrus inbox service is discontinued.

A FAQ page is available to students, faculty and staff members who have Zmail-related questions.  They can also contact the Help Desk at (972) 883-2911 Monday through Thursday from 8 a.m. to 9 p.m.; Friday from 8 a.m. to 5 p.m.; and Saturday from 1 p.m. to 5 p.m.


Media Contact: Jimmie Markham, UT Dallas, (972) 883-2198, jrm014010@utdallas.edu
or the Office of Media Relations, UT Dallas, (972) 883-2155, newscenter@utdallas.edu
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New E-Mail Features

Above:  Zmail lets users create mail filters to automatically sort, tag, forward and even discard incoming messages.  Users can migrate to Zmail by accessing the Zmail Migration ToolBelow:  Zmail’s features include shared calendaring synchronization with hand-held devices.

Zmail calendar

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