Ice and Snow Put New Texting System to the Test

Feb. 18, 2011

The Feb. 1-5 campus closures provided an extended test-run for UTDAlert, the new UT Dallas notification system. Seven messages were sent to members of the University community over four days informing them of closures and delays during the winter storm.

“This weather event was highly unusual for North Texas,” said Susan Rogers, vice president for communications. “It prompted us to use the new system much more frequently than we had expected we normally would.”

Many Metroplex residents found themselves without e-mail, Internet access, television and radio during the power outages and rolling blackouts that accompanied the recent severe winter weather. The UTDAlert messages helped UT Dallas students, faculty and staff members stay up-to-date about campus operations.

The University uses several communication channels during inclement weather and encourages familiarity with all of them, rather than reliance on one:

  • The University website.
  • E-mail announcements to faculty, staff and students.
  • The University’s recorded hotline, 972-883-7669, which can provide up to 40 callers per minute with UT Dallas’ open, delayed or closed status.
  • Alerts via the University’s text messaging system.
  • The UT Dallas Facebook page and Twitter Feed.
  • Local media outlets.

“Our emergency communication is redundant intentionally, and needs to be,” Rogers said.

More than 12,000 students, faculty and staff have provided a cell phone number to the University and can receive text alerts in case normal campus operations are disrupted. Current students, faculty and staff can still provide their cell numbers to receive future alerts. Visit utdallas.edu/textme and follow the appropriate prompts.

Some other usability points:


Text size: Increase text sizeDecrease text size

Footprints in the snow

The UTDAlert messages helped UT Dallas students, faculty and staff members stay up-to-date about campus operations. (Photo Courtesy of Todd Elia)

 

Update Communication Info

UT Dallas urges faculty, staff and students to add their cell phone numbers to their University records via the utdallas.edu/textme page, in order to be prepared for a transition to a new text messaging system expected to be operational later in the semester.

Log on page

Share this page

Email this article.

Friday,
September 30, 2016