To get started, choose from the options above.

Mobile Devices

Setting Up Office 365 on iOS 8

Connect your iOS mobile device (e.g., iPhone or iPad) to Office 365 by following the instructions below.

Step 1

  • Tap the Settings app.
  • Tap Mail, Contacts, Calendars.
  • Tap Add Account.

Step 2

  • Tap Microsoft Exchange.

Step 3

  • Complete the Account Information fields using the info below and tap Next.
    • Email: Enter your UTD email address (i.e., [email protected])
    • Password: Enter your NetID password.
    • Description: Enter “Office 365”
  • Wait a few moments for your account to verify.
  • Enter your full UTD email address (i.e., [email protected]) in the Username field and tap Next.
  • Note: If prompted for server information, please enter: outlook.office365.com

Step 4

  • Swipe Mail, contacts, Calendars, Reminders, and Notes to sync all of your Office 365 data.
  • Tap Save.
  • Your iOS device is now ready to be used with your Office 365 account!

Setting Up Office 365 on Android Devices

Note: This tutorial uses the latest version of Android and is representing default settings. Your version of the Android operating system may not be the same and some settings may differ slightly. Please contact the help desk if you have any questions regarding this tutorial.

Step 1

  • Go to Settings
  • Go to Accounts and select Add account

Step 2

  • Select Microsoft Exchange ActiveSync or Corporate depending on your Android version.

Step 3

  • Enter in your [email protected] email address then select the arrow to continue.
  • Alternatively, you can select Manual Setup

Manual Setup Settings:
  • Username: Your full [email protected] email address
  • Password: Enter your current NetID password
  • Server: outlook.office365.com
  • Port: 443
  • Security Type: SSL/TLS

Step 4

  • Enter in your NetID Password

Step 5

  • Complete the Account Information fields using the information below then select Next.
    • Server: outlook.office365.com
    • Port: 443
    • Security Type: SSL/TLS

Step 6

  • Choose OK for the Remote security administration popup if you wish to proceed.
  • Note: If you do not wish to enable remote security administration, please follow the IMAP instructions to add your email to your android device.

Step 7

  • Select your preferences for the Account options (Sync email from, Contacts, Calendar)

Step 8

  • Enter a name for the Email account then Tap Next to complete setup.
  • Your Android device is now ready to be used for your Office 365 account.

Desktop Devices

Setup Office 365 with Outlook

Step 1

  • Go to the Start Menu
  • Click Control Panel

Step 2

  • In the search box at the top right, search for Mail
  • Click Mail

Step 3

  • Click E-mail Accounts

Step 4

  • Click the New… button under the E-mail tab

Step 5

  • Select E-mail Account radio button then click Next

Step 6


Step 7

  • Click Finish to complete the setup.

Step 8

  • You may be prompted to enter your username and password again.
  • Remember to use your full [email protected] email address as your username.
  • Select Ok

Set up your Office 365 email in Mac Mail

Step 1

  • Open Apple Mail. If this is the first time you have used it, a wizard will start to walk you through the setup and you can skip to Step 3.

Step 2

  • If you already use Apple Mail, you will need to manually add a new account.
  • From the Mail menu, choose Preferences
  • Then click Internet Accounts.
  • At the bottom of the account list, click the plus sign (+) to create a new account.

Step 3

  • In the “Add Account” dialog box, enter your name as you want it to appear, your full UTD email address, and your NetID password.
  • Click Continue.

Step 4

  • Mail will find the server settings online and set you up for an Exchange account. Select what Apple applications you would like to sync with your UTD Office 365 account.
  • Click Done.

Additional Information

Access your Office 365 Email via IMAP

Fill out the settings as follows:
  • Username: [email protected]
  • Password: Your NetID password
  • Incoming:
    • Server: outlook.office365.com
    • Port: 993
    • Security: SSL/TLS
  • Outgoing:
    • Server: smtp.office365.com
    • Port: 587
    • Security: TLS

Manage Mailbox Delegates in Outlook for Windows

When setting up a delegate, you will select from the following three permission levels (the default level is “None”).

  • Reviewer: Delegate can read items in your folder.
  • Author: Delegate can read and create items and modify and delete items that he or she creates.
  • Editor: Delegate can read, create, modify and delete all items and files.

Note: When you set up delegate or shared access, delegates or users who share those folders have the ability to view your private contacts, events, or e-mail messages by using other software applications. To help protect your privacy, put private items in a separate, non-shared address book, calendar, or mail folder.

Step 1

  • In Outlook, click the File tab.

Step 2

  • Click on Account Settings.
  • Choose Delegate Access from the drop-down menu.

Step 3

  • In the Delegates panel, click Add.

Step 4

  • Search for the user you wish to add as a delegate.
  • Select their name.
  • Click Add.
  • Click OK.

Step 5

  • Set the desired permissions level for each function of Outlook.
  • Click OK to finish.

Forwarding Email in Office 365

Step 1

  • To forward email login to your Office 365 account, click on the Outlook icon, and click the gear/cog wheel in the top right corner, and type forwarding in the searchbox.

Step 2

  • Select the Fowarding link

Step 3

  • On the next screen, locate the blank text box at the bottom of the forwarding section.
  • Enter the email address you wish to forward to and click Save.
  • Check the Keep a copy of forwarded messages check box if you would like to keep a copy in your inbox.

Automatic Replies in Office 365

Step 1

  • To set Automatic Replies email login to your Office 365, Click on the Outlook icon
  • Click the gear/cog wheel in the top right corner
  • Click Automatic replies.

Step 2

  • Click the radio button for Send automatic replies
  • Set the Start time and End time
  • Click OK

Online Resources

Check Mailbox Quota

  • Go to the My account and log in. Your Mailbox usage will be displayed in your My Account Profile.

Recover Deleted Items

Step 1

  • After logging into Office 365 with your NetID[email protected] and NetID Password, navigate to Outlook
  • Right-click Deleted Items
  • Click Recover Deleted Items

Step 2

  • Search for your missing mail items by email address or subject.
  • Note: You may also arrange the deleted items by date deleted on. As stated on the page, you may recover selected items or permanently purge them from your Office 365 email account.

Upload files to OneDrive

Step 1

  • Login to Office 365 with your [email protected] and NetID Password and select the OneDrive icon.

Step 2

  • Browse to the location where you want to add the files.
  • Click Upload and pick the files you want to upload, and then click Open

  • Or you can also Drag your files and drop them anywhere on the window.

Step 3

  • Stay on the page until your files finish uploading.

Use Clutter to sort low-priority messages in Outlook

Find email that’s been moved to the Clutter folder in Outlook

  1. In Outlook, choose the Clutter folder. You’ll see your email there.
  2. You can drag email from your Clutter folder to your Inbox.
  3. Moving an email in or out of the Clutter folder from any of your devices is enough to give the signal to the Clutter system that an item is or isn’t Clutter. For example, if you move an email to the Clutter folder in Outlook desktop or to the Mail app on your phone, the Clutter system records the action for all your mail apps. You don’t have to do this individually in each app.

To Manage your Clutter settings

  1. If you have Outlook 2016 for Windows, right-click the Clutter folder and choose Manage Clutter. You will be directed to Outlook on the web.
  2. Sign in using your Office 365 user ID and password. You’ll then go directly to the Clutter settings page.

Help Clutter learn your preferences faster

It might take Clutter a few days to fully adapt to your preferences as the system records your choices and uses the information to identify similar messages in the future. But you can help Clutter learn your choices faster by performing some simple actions.

  • If you see a low-priority email in your Inbox, right-click the message and choose Move to Clutter, or drag the email from your Inbox and drop it into the Clutter folder.
  • If you see a message that was sent to Clutter by mistake, right-click the message and choose Move to inbox, or drag the email from the Clutter folder and drop it in your Inbox.

How Clutter filters messages

Clutter and junk email are filtered out before they reach your Inbox. Junk email is evaluated and filtered first, then Outlook processes the rules (if you’ve set up any). Next, based on your past behavior, Clutter analyzes the remaining messages and filters out the types of messages that you usually ignore or don’t respond to.

Messages from certain people will never be identified as clutter:

  • You
  • Anyone in your management chain
  • Your direct reports

Clutter looks at various aspects of messages to understand what you don’t typically read. For example:

  • The sender
  • Whether you participated in the conversation
  • If you’re the only recipient
  • Its importance

As your reading habits change, Clutter learns and adapts.

Turn Clutter on or off

You need to turn on Clutter in Outlook on the web so that you can use it both in Outlook on the web and Outlook.

  1. Sign in to Outlook on the web.
  2. On the navigation bar, click the cog in the upper-right hand corner and type clutter
  3. Select the Clutter option
  4. Choose Separate items identified as Clutter and click Save