Monday, 7/31: Residential Internet Services wired Ethernet port deactivation

July 10, 2017

UTD Residents,

The Residential Internet Service infrastructure was designed to provide up to 30Mbps/30Mbps of download/upload speeds to all UTD residents. The method used to implement bandwidth management over wireless connections was known before deploying the new service. However a reliable way to enforce this policy on wired connections was not available. After working with multiple vendors and testing several configurations, we have not been able to find a reliable way to manage bandwidth usage on wired ports.

All wired ports located on the bottom of the UTD access points will be disabled on July 31st. This change will prevent users on the wired ports from consuming capacity beyond the design of the housing infrastructure and limiting service to everyone else. We will continue to investigate an appropriate method for bandwidth management on the wired ports and will re-enable the service once a solution has been found.

If you have a device that is not Wi-Fi capable, a “USB to Wi-Fi Adapter” can be purchased and used to connect to the network. These adapters can be purchased from many vendors including Amazon, BestBuy and Walmart, as well as the UTD Tech Store.
Supported Network Standards for Wi-Fi adapters: IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac

Office of Information Technology
The University of Texas at Dallas
[email protected]

Peoplesoft Hardware Upgrade

June 22, 2017

From 5pm on Friday 6/23 to 5pm on Sunday, 6/25: Galaxy and PeopleSoft Online Applications will be Unavailable

UT Dallas community,

Several online applications commonly used by students, faculty and staff members will be unavailable from 5pm on Friday, June 23rd to 5pm on Sunday, June 25th for a PeopleSoft hardware upgrade. This is the first of two notices.

The following applications will be unavailable:

  • Galaxy Portal
  • SciQuest (eProcurement)
  • Orion (PeopleSoft Campus Solutions)
  • PeopleSoft Finance (FMS)
  • PeopleSoft HR/Payroll (HCM)
  • Business Intelligence Reports (PeopleSoft OBIEE/EPM Data Warehouse)

eLearning will not be affected by this outage. eLearning can be reached via

eMail access will not be affected by this outage. UTD Email can be reached via

After the applications are back up, users will need to clear the cache on their Internet browsers so that Galaxy can load properly.

Please continue to be vigilant about emails containing web links. Review emails for authenticity. Just as links at are likely to be safe, consider links to to be safe as well.

If you experience any issues with the applications after this maintenance work, please contact the Help Desk at 972-883-2911, email the Help Desk at [email protected], or email the applicable support team.

Enterprise Application Services Support Teams’ email addresses:

Thank you for your patience while we continue to improve our services.

Tech Panel: Digital Signage on Campus

June 12, 2017

As technology improves and network capabilities expand, digital signage has become an increasingly effective and affordable solution for higher education. Nearly 70 percent of colleges have installed digital displays, according to Higher Ed Tech Decisions. Digital displays allow for information to be shared across a campus nearly instantaneously and can help enhance learning both inside and outside of the classroom. Here are a few good ways digital signage can be used in higher education:

  • Safety information
  • Social media sharing
  • Marketing
  • Teaching partnerships
  • Enhancements to courses of study

During this month’s OIT Forum, we will be hosting a panel discussion to discuss what a digital signage strategy looks like, what tools and capabilities are needed to accomplish your goals, and things to consider when implementing digital signage.

Joining us on the panel are Jessie Budd, Tom Stipes, and Arrington Ross. Moderating the panel is Shannon Cepica.

Jessie Budd is a Digital Media Specialist at the University of Texas at Dallas, acting as a content and technology guru. Early this year, she was published in College Planning & Management on Reaching and Engaging Students with Digital Signage. Her passion is design and how it can be used to better communicate our ideas. Budd is pursuing her Masters of Fine Arts and will be continuing to explore the interaction between arts and technology, and how it applies to digital media.

Arrington Ross is the Video Conference Engineer and Digital Signage support at University of Texas at Dallas. He has a BA in Communications from the University of Alabama and has been in the Video Conferencing field for over 16 years. Before coming to UT Dallas he worked for Tandberg/Cisco, the largest manufacture of the video products. He is committed to providing great service and support to meet the needs of our University.

Tom Stipes has had a long career in the worlds of sports marketing, media sales and communications, having had leadership positions with the PGA TOUR, IMG College, Host Communications and the NFL’s San Diego Chargers. In his new role with Georgia Tech, Stipes will lead the exploration into a new campus-wide digital communications platform, delivering real-time information across many different digital screens and offering large amounts of compelling content. Stipes also founded eBS, its chief product being a proprietary software he developed to allow events and organizations of all sizes to more effectively store and present digital sponsorship assets to sponsors, resulting in a greater presentation of ROI.

At the end of the panel, we hope that you have gained enough knowledge about digital signage that you can incorporate it in your job.

Additional topics covered in this month’s forum include:

  • Adobe Creative Campus visit and recap
  • Patch Management Opportunities and Challenges

Please join us for this informative occasion on June 22nd, 2017 from 9:00 am – 11:00 am. Seating is limited. Please contact Pat McEachern ([email protected]) to reserve your spot today.

MOHO: Knowledge Discovery Platform

June 5, 2017

On May 4, OIT hosted an information session for invited staff and faculty. Under the working banner of the Digital Integrity (DI) Lab, a collaboration between the Office of Information Technology and the School of Interdisciplinary Studies, Rebekah Nix, Christine Maxwell and Corinne Griffin introduced Educational Applications of the MOHO Knowledge Discovery Platform. Short for Mohorivicic Discontinuity – which marks the transition zone between the earth’s solid crust and molten mantle – the name ‘MOHO’ suits the software as it represents a significant enabling technology expected to realize a seismic shift in digital discovery. The DI Lab has a pre-release, limited use license to MOHO, which is why you won’t find it on Google. Still in beta, several small-scale use cases are being implemented now to develop ‘best practice’ recommendations for academic/scientific applications at UTD.

MOHO enables everyday users to securely reach, find, analyze and monitor their data – without having to become a data scientist. Virtual consolidation offers a single, continuous information view across data ‘silos’. MOHO is not a Q/A system; it uses natural language processing and a Bayesian inference network to extract concepts – in context – from machine-readable information that’s indexed on-the-fly. The results are displayed graphically and update automatically as you iteratively explore the information relationships. It’s important to know that MOHO’s intuitive Graphical User Interface (GUI) can be decoupled from the powerful engine at the back-end. Also, it has a mature Application Programming Interface (API) that readily supports other applications and custom dashboards. And, MOHO can provide real-time, truly distributed alerting – which is a big advantage over other options available today.

Take a virtual tour via the presentation archive available at

Introducing Adobe Lightroom

May 8, 2017

Adobe Lightroom is one of the Creative Cloud applications available for free to all UT Dallas faculty members and employees. This artistic app assists you in editing and developing photos. Creators upload photo albums and see the before and after effects of their enhancements.

In the Lightroom app, there are 7 different sections for you to access:

  • Library: Upload your selfies or trip photos
  • Develop: Editing tools, black & white effect, lighting, and clarity
  • Map: Tag photos to their specific locations
  • Book: Make a “photo album” with all your newly edited photos
  • Slideshow: Compile photos into a timed slideshow
  • Print: Print out photos to put on walls or to decorate a boring office space
  • Web: Create web galleries to put on personal websites or social media accounts

Upload your selfies and get creative by adding more light to heighten your most beautiful features and highlight your best memories!

To request access to Adobe Lightroom or Adobe Creative Cloud, please contact the OIT Help Desk.