News

CometPrint Coming to Residence Hall West

January 23, 2017

CometPrint allows students, faculty, and, staff to print in black and white or color in a remote location for a small fee. CometPrint is already available in the McDermott Library, Founders Computer Lab, Sonora Computer Lab, and JSOM. By the end of the month, we will be bringing that same capability to Residence Hall West in the form of two kiosks located in the front entrance!

This pilot will help us determine the support and maintenance costs associated with the kiosks. Expect to see more kiosks as the pilot expands. Click here for more details about CometPrint.

CARE Award Winner Ed Bennett

January 12, 2017

Ed has been working for UTD for 33 years. He has been in the Office of Information Technology for all of those years. In that time, he has seen 4 University presidents and many changes within each department here at UT Dallas. When he first began working at UTD the enrollment was 7,442 students.

Ed has been a familiar face across campus in his role as the only full-time hardware technician. He has visited just about every department to help with printer and hardware issues. His supervisors have collected numerous thank you notes from faculty and staff all over campus.

In his spare time Ed likes to participate in the Corporate Challenge swimming events and when his knees were a little younger he played on the CC soccer team. He also coached soccer for seventeen years. He’s collected numerous trophies from those competitions. He has been a representative on the Staff Council for two years. He has also donated his time and resources to the National Kidney Foundation. He’s a sponsor for Boys Town and World Vision to support at-risk children. He has served in the Air Force for four and a half years after the Vietnam conflict.

I think if you ask Ed what he’s most proud of, it would be the mentorship he has provided to many student workers who worked alongside him in the Hardware department. It is amazing to see student workers from a decade ago come back to the University just to visit with Ed. It’s a testament to how much of an impact he has had in their lives.

Past CARE Award recipients from OIT include Jacob Abraham, Peggy Attari, Don Davis, Tim Harris, Pat McEachern, and Rion Morgan.

LastPass Password Vault Now Available

December 12, 2016

It’s not easy trying to remember all your passwords for the online and mobile accounts you have. Luckily, the Office of Information Technology has teamed up with LastPass to bring UT Dallas students, faculty, and staff FREE access to the service.

LastPass is an online service that securely stores all of your account passwords. As the user, all you need to remember is one password for logging in to LastPass.

What are the features of LastPass?

It stores passwords in a secure vault
It will autofill every password when you’re ready to log in
It saves passwords for multiple accounts
It allows convenient access through any device

For more information about LastPass, click please visit www.utdallas.edu/lastpass.

Adobe Creative Cloud

November 11, 2016

You asked and we delivered! After many months of negotiations, the Office of Information Technology is proud to announce its latest service: Adobe Creative Cloud (ACC) for UTD faculty and staff and ACC Site Licensing for UTD Equipment.

ACC is a cloud-based suite of programs that can be used to produce creative and innovative content. The suite includes PhotoShop, Illustrator, InDesign, After Effects, Premiere, Dreamweaver, Muse, Stock, and Animate.

Faculty and staff can use these programs for a variety of applications. The Adobe Creative Cloud roll out went live on November 1st. Each license can have up to 2 installations for home use. Faculty and staff who wish to access Adobe Creative Cloud can request for it from the Atlas Self-Service Portal. Simply login, then select: Service Catalog, Software Services, Site Licensed Software, Request Adobe Create Cloud. The OIT Helpdesk is ready to answer questions and assist you with requesting a ACC license.

Wait there is more! Students of UTD: the Adobe site licensing also provides Adobe software for student’s to use in public access labs. This is a tremendous opportunity to produce professional level media.

OIT Managed SCCM

October 31, 2016

Do you want to have the latest security patches on your department’s PCs, but don’t have the time to manually update them all? Seek no further! The Office of Information Technology (OIT) initiated a project to transfer operational responsibility of Microsoft’s System Center Configuration Manager (SCCM) from ISO to OIT.

The project began with an infrastructure design that was passed to Microsoft for validation. From there, hardware was purchased to provide the correct resources. The new environment spans across several machines to distribute the load and increase fault tolerance. A separate test environment that mirrors production was also created to ensure any updates or changes to the system and system roles are fully vetted before going into use.

OIT’s initial push will center on the replacement of McAfee anti-virus with the System Center Endpoint Protection (SCEP). Our license for McAfee expired in August, so new application updates will no longer be available to those hosts running that product. Any machines still running McAfee will become more vulnerable as time progresses.

OIT will be using SCCM for third-party patch delivery on PCs supported by TCS. As these packages are developed and thoroughly tested, we will offer our premade packages to distributed IT.

Additionally, we encourage technicians who wish to have access to SCCM to submit an Atlas ticket requesting access. Once access is available, please do not hesitate to ask to see a hands-on demonstration of the product or if you have any questions about its functionality and capabilities.