Scheduled Maintenance: Several UTD Online Applications Affected

March 17, 2017

Many online applications commonly used by students, faculty and staff members will be unavailable from 5am to 5pm on Saturday, March 18 due to core network equipment being upgraded. A more detailed explanation of this outage has been sent to distributed IT support across campus.

Full service is expected to be restored by 5pm, March 18.

The following is a partial list of applications that will NOT be affected by this outage:

  • Galaxy Portal
  • SciQuest (eProcurement)
  • Orion (PeopleSoft Campus Solutions)
  • PeopleSoft Finance (FMS)
  • PeopleSoft HR/Payroll (HCM)
  • Business Intelligence Reports (PeopleSoft OBIEE/EPM Data Warehouse)
  • eLearning (Blackboard)

If you experience any issues with the applications after this maintenance work, please contact the Help Desk at 972-883-2911 or contact your department’s IT support.

eduroam: Global WiFi Roaming for Academia

February 27, 2017

eduroam stands for education roaming. It offers users from participating academic institutions secure Internet access at any other eduroam participating location. The eduroam architecture that makes this possible is based on a number of technologies and agreements, which together provide the eduroam user experience: “open your laptop and be online”. eduroam is expected to be available to UTD students, faculty, and staff in February 2017. Members of participating institutions will be able to authenticate and use our wireless internet via the new “eduroam” network name (SSID) and we will be able to authenticate on networks at participating institutions using our NetID and password.

Learn More

Innovation & Technology Summit

February 20, 2017
On Tuesday, May 16, 2017, the UT Dallas Office of Information Technology will host our second annual Innovation & Technology Summit. The purpose of the summit is to bring together the makers and users of information technology for research, teaching, learning and the day-to-day support of UT Dallas, as well as to foster an environment of innovation, collaboration and sharing of ideas. Additionally, we expect every participant to leave inspired with action items for personal or work application. We have an amazing lineup of speakers and activities. More details to coming soon. To get on the invite list, email Helen Roth at [email protected].

New OnBase Training Available

January 30, 2017

OnBase is UT Dallas’ electronic content repository, digitally storing and routing thousands of documents every single day. Each month, nearly 500 UTD staff login to OnBase as part of their work for the university. In excess of 4,000 documents are added to the university’s OnBase repository every day, 365 days a year! Annually, these numbers have grown dramatically since OnBase first went into production here in 2006.

As more departments and users turn to OnBase to take advantage of electronic document management and automated workflow capabilities, the need has arisen to provide increased training opportunities for all staff that interact with the system. UTD employees from multiple departments have requested additional information in an effort to better understand how to utilize and take advantage of this technology.

As a result of these requests, the Office of Information Technology (OIT) has purchased a 1-year subscription to OnBase’s Premium Training service. OnBase Premium Training is a collection of 175 training videos, offering over 250 hours of basic, intermediate, and advanced instruction on various OnBase topics. The videos are categorized and labeled by role and experience level, so finding training appropriate for each of our users is quite easy!

This training, available now and for the next 12 months, is accessible at using the staff’s OnBase Community username and password. These accounts are free to everyone at UTD. For staff who do not yet have an account, one may be requested here:

Request an Account.

The Office of Information Technology is excited to provide this training service and hopes many of our 500 OnBase users will take advantage of this opportunity. Hyland, the company that makes OnBase, is continuously adding and updating courses each month. If anyone has questions or suggestions for new courses or content, please contact them at [email protected]. If there are questions or problems accessing the training content, please email the UTD OnBase team at [email protected].

CometPrint Coming to Residence Hall West

January 23, 2017

CometPrint allows students, faculty, and, staff to print in black and white or color in a remote location for a small fee. CometPrint is already available in the McDermott Library, Founders Computer Lab, Sonora Computer Lab, and JSOM. By the end of the month, we will be bringing that same capability to Residence Hall West in the form of two kiosks located in the front entrance!

This pilot will help us determine the support and maintenance costs associated with the kiosks. Expect to see more kiosks as the pilot expands. Click here for more details about CometPrint.