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The Connect IT
THE OFFICE OF INFORMATION TECHNOLOGY
January/February, 2016 utdallas.edu/oit/newsletter/
TIPS FOR HANDLING ANNOYING & DANGEROUS CALLS, Part I

These three (3) call types are illegal and potentially dangerous:

Contact the UTD Campus Police immediately. Be prepared to provide the following information:

  1. Date, time and approximate duration of call
  2. Caller ID display information
  3. Recollection of what the caller said

These other types of calls do not present the same immediate dangers; however, they are still often illegal and may need to be reported to the UTD Campus Police Department:

Scams
The UTD Campus Police Department is your first contact if you suspect you have been a victim of a scam while at work. If you suspect a scam, report it to the UTD Police Department AND file a complaint with the Federal Trade Commission (FTC). Contact the FTC at 1-877-382-4357 or file online at www.ftc.gov.

Telephony Denial of Service (TDoS)
Recent TDoS attacks are part of an extortion scheme. The organization will be inundated with a continuous stream of calls for an unspecified, but lengthy period of time. The attack can prevent both incoming and/or outgoing calls from being completed. Although these call types can become a nuisance, generally they are not illegal. If you suspect that you are a victim of a TDoS attack notify the telecom department at ext. 2700 or via e-mail at [email protected].

Political / Campaign calls
Most political calls are received during the political/election season. You may try asking the caller to remove your name/phone number from the calling list. Some states have specific laws regarding campaign calls. Check with the Texas attorney general for state law information.

Certain calls are exempt from the National Do Not Call List. For example: political organizations, charities, telephone surveyors, and companies with which you have an existing business relationship can legally call you even if you have registered on the National Do Not Call List. For more information contact the Federal Trade Commission at www.ftc.gov.

Next month, look for more helpful tips for handling annoying & dangerous calls.

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