UT Dallas External Phone Calls
OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.
New to UTD
Welcome to UT Dallas! The UT Dallas Office of Information Technology is your go-to resource for campus technology questions.
The Service Desk team is available to assist students, staff, and faculty with a wide variety of technology issues and requests. Learn more about our most-used resources below. Use the contact info on the right if you need additional assistance. We are here to help.
Knowledge Base
Our knowledge base provides a number of self-service instructions for UT Dallas OIT services. It is available in the Atlas Portal.
Atlas Service Catalog
Our Atlas Service Catalog is a web-based user interface that faculty, students, and staff can use to submit technology help requests, report outages, request a service. Access the Atlas Service Catalog.
Frequently Requested Services
For help accessing or using the below frequently-used services at UT Dallas, click the associated links or contact the OIT Service Desk.
NetID & Password
- Learn the difference between your NetID and UTD-ID.
- Find out how to set your NetID password or reset it if you forget.
- Enroll in NetIDplus powered by Duo, two-factor authentication that is required for some UT Dallas services.
- All users should visit the Individual UTD Email Guide for help accessing email.
Galaxy & eLearning
- The Galaxy Portal is the starting point for working in Orion (including Student Center, Applicant Center, and Faculty Center), PeopleSoft HR (HCM), and PeopleSoft Financials (FMS).
- Access eLearning to view web content for courses (Note: eLearning access is only available to those enrolled in active classes at UT Dallas).
CometNet (Wi-Fi) & VPN
- CometNet is available on the UT Dallas campus and buildings off-campus operated by UT Dallas. CometNet is the primary network for regular usage
- eduroam is available on the UT Dallas campus and can be used by UT Dallas users on most other higher-education campuses around the world.
- The VPN service is available to students, faculty, and staff to access resources only available on the UT Dallas network.
Software
- Office 365 is available to install Microsoft Office on up to 5 devices and to use collaboration tools from Microsoft online.
- Adobe Creative Cloud is available to UT Dallas faculty and staff.
Equipment Requirements
Hardware
Review hardware equipment.
Software
Review software equipment.
Computer Purchases
Dell offers discounts on personal devices.
