| Representatives of ACS,
a provider of business process and information technology
outsourcing solutions, announced that it has been awarded
a business process outsourcing (BPO) contract to provide student
loan processing services for the Massachusetts Board of Higher
Education (MBHE). The total value of the 5-year contract is
estimated at $2.4 million.
MBHE is the coordinator and an independent advocate for Massachusetts'
public higher education system. The Board ensures that all
Massachusetts residents have the opportunity to benefit from
a higher education and ensures its institutions use public
funds efficiently.
ACS will be a vital partner to MBHE, supporting nearly 150
eligible Massachusetts educational institutions that participate
in MBHE loan programs. ACS currently provides loan servicing
for more than 25 schools in the state.
As part of the contract, ACS will service four loan programs
that support more than 23,000 borrowers in the state of Massachusetts.
The four loan programs are the Massachusetts No-Interest Loan,
Tomorrow's Teachers Scholarship, Commonwealth Futures Grant,
and the Incentive for Inspiring Teachers Program. ACS will
provide comprehensive loan servicing, supporting schools and
borrowers throughout the entire life of their loans, from
enrollment through repayment. Specific among ACS' student
loan services will be transaction processing, payment processing,
borrower correspondence, reporting and support, and on-line
technology applications. |