International Student Services

The UT Dallas ISSO offers students a variety of advising services. The following information is provided to help you select the type of advising that will be most beneficial to you:

ISSO Website – Anytime

There is a lot of information available on the ISSO website! You can find detailed information about how many credit hours are required each semester, how to update your I-20, how to get a Social Security card, CPT, OPT, request forms and more!

Best method for:

• Getting acquainted with work authorizations
• Basic information on any F-1 visa requirement or benefit
• Checking travel requirements, full-time enrollment options
• Accessing forms for fax or email requests

• Have your employer provide you with a letter using the template of On-Campus Employment Offer Letter.
• Take the letter to the Career Center for a signature.
• Submit the signed Career Center letter to the ISS Office and request a SSN letter. The SSN letter indicates your work authorization.
• The next business day you will be emailed to pick up the two letters from the ISS Office. (hide)

E-Advising - ISSOCurrent@utdallas.edu - Anytime

The ISSOCurrent email board is answered daily by ISSO international student advisors. Most emails are answered within 24 hours (business days).

Best method for:

• General questions
• Application procedures
• Inquiries about requests and replying to advisor emails

Walk-in Advising - M-TH 10:30-5:00; F 10:30-4:00

An international student advisor is “on call” for student questions each week day during posted advising hours. Walk-in students are taken on a first-come, first-served basis. In an effort to keep student wait times to a minimum, walk-in meetings are limited to a maximum of 15-20 minutes in most cases.

Best method for:

• Student-specific issues (e.g. work eligibility, reduced course load, early withdrawal, etc.)
• Complex questions
• Urgent concerns

Advising by Appointment - M-TH 11:00-12:00, 4:30-5:30; F 11:00-12:00, 3:30-4:30

Two international student advisors meet students each day for a total of four 30-minute appointments. Appointments can be in-person or on the phone.

Best method for:

• Change of status and reinstatement discussions
• Advanced immigration issues
• Students working who cannot come to the ISSO
• Students with long lists of questions

Brochures and Handouts - During office hours – Standard hours M-TH 9:00-6:30; F 9:00-5:00 Summer hours M-TH 9:00-6:00, F 9:00-5:00

The ISSO provides a number of free publications containing helpful information on topics such as visa renewal, Social Security and obtaining a driver’s license.