Policies and Procedures
The University of Texas at Dallas is committed to providing an educational environment that is conducive to the personal and professional development of its students. To supplement that commitment, the University has developed procedures for students to report complaints.Students who are having difficulties with their service providers or faculty, or who want to address issues regarding access, should contact the Office of Student AccessAbility (OSA).
Difficulty with Accommodations
When difficulties with accommodations arise, it is usually the result of misunderstandings or miscommunication between parties. If a student experiences difficulty receiving appropriate accommodations in a timely fashion, he/she should schedule a meeting with the faculty member during office hours. If the issue is still unresolved, or if the student is not comfortable speaking with the professor, he/she should contact OSA immediately. OSA will work with the student and faculty member to resolve the issue. Students should not wait until the end of the semester or after receiving a final grade to contact OSA.
Student Affairs GrievanceIf the issue or concern is within Student Affairs/Student Life and/or related to OSA, the student is urged to immediately contact the OSA director at 972-883-2098. If the issue cannot be resolved through OSA, the next step is to contact the Dean of Students at 972-883-6391.
are located at
Student Grievance Procedures, Sections 51.01 - 51.03
- Statement of Equal Educational Opportunity
- Sexual Harassment
- Complaint Procedures
Americans with Disabilities Act (ADA) Grievance
If the student feels that he/she has been discriminated against in violation of the Americans with Disabilities Act 1990 or Section 504 of the Rehabilitation Act of 1973, he/she has the right to file an internal or external grievance. Complaints alleging discrimination on the basis of disability should be made in writing to the ADA/Section 504 Rehabilitation Act of 1973 Coordinator and Dean of Students (see Grievance Procedures).
The complaint must be made as soon as possible after the action occurs, but no later than 10 days after such occurrence. The timeline for bringing a complaint can be waived for good cause as determined by the ADA/Section 504 Rehabilitation Act of 1973 Coordinator.
If the student does not want to file the grievance through the University process, they may take the complaint to the Department of Education, Office of Civil Rights.
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