Student Success Center

Tutee Guidelines

{Tu-tee} noun
[too-tee, tyoo-]
A person who is being tutored; the pupil of a tutor.
  • To partricipate in Peer Tutoring, you must be a UT Dallas student enrolled in the course in which you are seeking help.
  • You are not limited to the number of drop-in sessions you may attend. For appointments, you are limited to one per week per subject.
  • No food or drinks are allowed in the tutoring lab.
  • Please be respectful to the SSC staff, tutors and other tutees with your noise level and other behaviors. You will be asked to leave if you become a distraction.

Advice for Tutees from Veteran Tutors

  • A tutor is not a replacement for the class. While it is perfectly fine to have difficulties with a subject and admirable to ask for help, tutees need to also do the work.
  • Tutees should not come to tutoring expecting homework or exam answers to be given to them or for the tutors to do any work for them. This could cause an ethical dilemma and a referral to the Dean of Students.
  • Have a good reasonable idea on what you want to accomplish before coming in.
  • Make it a habit to come in for tutoring consistently. Regulars get more out of tutoring and are far easier to tutor than someone who stops by once. The best tutees are either regulars or people that know what to ask. The worst tutees are the ones that show up the day of the test hoping to learn “everything.”
  • Go to class, read your book, practice the problems, and then come with questions! Don’t expect the tutor to just spoon-feed you information. Tutoring is a two-way street!

Tutoring Appointment Policies

  • Tutees may schedule one appointment per week per subject.
  • Appointments must be scheduled at least 24 hours in advance via AcceSSC.

No-Shows

  • No-shows affect our tutor’s compensation; if a tutee “no-shows,” the tutors do not get paid fully for that shift for which they planned for tutor. Please cancel in a timely manner.
  • If tutees do not arrive within 15 minutes of their appointment’s scheduled start time, they will be considered a no-show.
  • No-show penalties:
    • First offense: warning email from manager.
    • Second offense: temporary suspension of appointment-making privileges until the student meets with a manager to clarify the policy.
    • Third offense: revocation of appointment-making privileges for the rest of the semester.

Late Cancellations

  • Tutees must cancel within 24 hours of their appointment’s scheduled start time via AcceSSC.
  • If a 24-hour advance notice is not possible, the tutee must cancel at least three hours prior to the start of their appointment by calling 972-883-5487.
  • Appointments cancelled within three hours of the appointment’s scheduled start time (or within 15 minutes after the appointment has already started) are considered a late cancellation.
  • Three late cancellations equal one no-show.