My research has an inter-disciplinary focus that spans multiple disciplines including management science, information systems, operations management, and accounting. My research has been motivated by working with real-world problems and involves application of analytical models and econometric methods to study the impact of information technologies across industries.


  • Information Technology and Quality and Cost of Healthcare: A Longitudinal Study of US Hospitals. Decision Support Systems May 2013, Vol. 55, No. 2, pp. 438-449 (with M. Thouin).
  • A Predictive Model for Readmissions of Patients with Congestive Heart Failure: A multi-hospital study. Information Systems Research (with J-h. Oh, K. Kirksey, Z. Zheng), Vol. 26, No. 1, March 2015, pp. 19-39.
  • Impact of Health Information Sharing on Duplicate Testing (with Sezgin Ayabakan, Kirk Kirksey, and Eric Zheng), Forthcoming at MIS Quarterly, 2017.
    • Proceedings of the Thirty-fifth International Conference on Information Systems, Auckland, New Zealand, December 2014. Runner-up Award, Best Conference Paper.
  • Sooner or Later? An Integrated Analysis of Health IT, Length of Stay and Patient Readmission Risk (with Eric Zheng & Jeong-ha Oh). Conditionally accepted at Production & Operations Management.
  • Measuring the Impact of Electronic Patient Portal Usage on Patient Hospitalization (with Chenzhang Bao, Harpreet Singh, Bruce Meyer, and Kirk Kirksey). 2nd round review, MIS Quarterly.
  • Healthcare Outcomes, Information Technology, and Medicare Reimbursements: A hospital-level analyses (with Danish Saifee), 2017. International Journal of Electronic Healthcare, forthcoming
  • Reevaluating Readmission Reduction Policies: The role of telehealth and patient latent health status. Under revision, Management Science (with Sezgin Ayabakan and Eric Zheng).
  • Antecedents of Patient Health Outcomes in Dialysis Clinics: A national study (with Chenzhang Bao). 2017. JCC: Business and Economics Research journal, Vol. 10, No. 2.
  • A Predictive Model of Readmission Risk Factors of CABG Surgery (with Jingyun Li, Suresh Sethi, and Steves Ring). Under review, Production & Operations Management.


  • IT-enabled Manufacturing Capabilities and Plant Profitability: New mechanisms and evidence (with S. Ayabakan and Z. Zheng). 2016. MIS Quarterly, March 2017, Vol. 41, No. 1.
  • Business Value of Information Technology: Testing the Interaction Effect of IT and R&D on Tobin's Q. Information Systems Research, December 2013, Vol. 24, No. 4, pp. 1147-1161 (with V. Krishnan and S. Lin).
  • Information Technology and Firm Profitability: Mechanisms and Empirical Evidence. MIS Quarterly March 2012, Vol. 36, No. 1, pp. 205-224 (with S. Mithas, A. Tafti, and J.M. Goh).
  • The Benefits of IT Investments: How CEOs should allocate their Discretionary Spending. MIT Sloan Management Review, Spring 2012, Vol. 53, No. 3 (with S. Mithas, A. Tafti, and J.M. Goh).
  • Team Dispersion, Information Technology, and Project Performance. Production & Operations Management, November-December 2013, Vol. 22, No. 6, pp. 1478-1493 (with V. Krishnan and S. Lin).
  • Project Performance and the Enabling Role of Information Technology: An Exploratory Study on the Role of Alignment. INFORMS Manufacturing & Service Operations Management, Fall 2007, Vol. 9, No. 4, pp. 579-595 (with V. Krishnan and S. Lin).
  • Performance Impacts of Strategy, Information Technology Applications, and Business Process Outsourcing in U.S. Manufacturing Plants. Production and Operations Management, 2007, Vol. 16, No. 6, pp. 747-762 (with S. Mithas and S. Lin).
  • Understanding the Impact of Collaboration Software on Product Design and Development. Information Systems Research, December 2006, Vol. 17, No. 4, pp. 352-373 (with R. Banker and O. Asdemir).
  • Information Technology, Production Process Outsourcing and Manufacturing Plant Performance. Journal of Management Information Systems, Vol. 23, No. 2, Fall 2006, pp. 13-40 (with J. Whitaker and S. Mithas).
  • Plant Information Systems, Manufacturing Capabilities and Plant Performance. MIS Quarterly, Vol. 30, No. 2, pp. 315-337, June 2006 (with R. D. Banker, H. Chang, and S. Lin).
  • Toward a Theory to Study the Use of Collaborative Product Commerce for Product Development. Information Technology and Management, Vol. 8, No. 2, April 2007, pp. 167-184.


  • Information Technology Project Portfolio Optimization: A Risk Management Approach to Software Development Governance. IBM Journal of Research & Development (formerly IBM Systems Journal), Vol. 54, No. 2, Spring 2010 (with R. Kauffman and S. Naranpanawe).
  • An Inter-disciplinary Perspective on IT Services Management and Services Science. Lead article in Journal of Management Information Systems, Spring 2010, Vol. 26, No. 4, pp. 13-64 (with H. Demirkan, P.K. Kannan, R. Kauffman, and R. Sougstad).
  • Prioritization of a Portfolio of Information Technology Projects. Journal of Management Information Systems, Vol. 21, No. 2, pp. 33-60, Fall 2004 (with R. Sougstad and S. Bagchi).
  • "Empirical Analysis of Information Technology Investment Portfolios" in Economics, Information Systems, and Electronic Commerce Research: Empirical Methodologies, Chapter 4 in Advances in Management Information Systems Series, R. Kauffman and P. Tallon (editors), M.E. Sharpe Publishers, Armonk, NY, 2008, pp. 132-158 (with R. Sougstad).


  • The Impact of IT-enabled Manufacturing Capabilities on Plant Profitability: New mechanisms and evidence (with S. Ayabakan and Z. Zheng). Under 3rd round review at MIS Quarterly.
  • A Simulation Study of Joint Uses of Data Envelopment Analysis and Statistical Regressions for Production Function Estimation and Efficiency Evaluation. Journal of Productivity Analysis, Vol. 9, No. 3, pp. 249-278, 1998 (with W. W. Cooper and S. C. Kumbhakar).
  • New Uses of Data Envelopment Analysis and Statistical Regressions for Production Function Estimation and Efficiency Evaluation - with Illustrative Applications to Public Schools in Texas. Annals of Operations Research, Vol. 66, pp. 255-277, 1996 (with V.L. Arnold, W. W. Cooper, and S. C. Kumbhakar).
  • A Note on Returns-to-Scale in Data Envelopment Analysis. European Journal of Operational Research, Vol. 88, pp. 583-585, 1996 (with R. D. Banker and William W. Cooper).
  • Models and Measures for Efficiency Dominance in Data Envelopment Analysis: Additive Models and MED Measures. Journal of the Operations Research Society of Japan, Vol. 39, No. 3, pp. 322-332, 1996 (with W. Bowlin, W. W. Cooper, and T. Sueyoshi).
  • Models and Measures for Efficiency Dominance in Data Envelopment Analysis: Free Disposal Hull and Russell Measure Approaches. Journal of the Operations Research Society of Japan, Vol. 39, No. 3, pp. 333-344, 1996 (with W. Bowlin, W. W. Cooper, and T. Sueyoshi).
  • A Weighted Least Squares Approach to Computer Simulation Factor Screening. Operations Research, Vol. 43, No. 5, pp. 792-806, 1995 (with D. J. Morrice).


  • The Role of the Internal Audit Function in the Disclosure of Material Weakness Disclosures. The Accounting Review, Vol. 86, No. 1, January 2011 (with S. Lin, M. Pizzini, and M. Vargus).
  • Firm Characteristics and the Disclosure of Material Weaknesses in Family Firms (with Shu-ling Wu & Shu Lin). Accounting Horizons, March 2015, Vol. 29, No. 1, pp. 41-60.
  • Performance Management Systems and Firm Innovation (with S. Lin and L. Lucianetti). To be submitted to The Accounting Review.
  • The Impact of Activity-Based Costing on Manufacturing Plant Performance. Lead article in Accounting, Organizations and Society, Vol. 33, No. 1, 2008, pp. 1-19 (with R. Banker and T. Chen).