Publisher: Wiley
Behavioral Operations Management (BOM) incorporates
insights from psychology and behavioral economics to study how individuals
make decisions in an operational context. Examples of important
behavioral factors include bounded rationality and decision heuristics,
folk intuitions about random processes, preference regularities such as
loss aversion and reference dependent preferences, and interpersonal
factors such as trust and fairness. Behavioral research frequently
contrasts observed behavior with the predictions of “standard” analytical
models. Two major goals of BOM are to provide a better understanding
of (and make better predictions about) behavioral regularities, and to
provide guidance to firms on how to design mechanisms that will lead to
better decisions and improved performance. Much of the existing BOM
research has utilized laboratory experiments; however there are a growing
number of behaviorally-influenced theoretical models, empirical research
and field experiments. The field has grown tremendously in the last
fifteen years – leading to several special issues in top journals
(Management Science, Manufacturing & Service Operations Management,
Production and Operations Management and Journal of Operations
Management), an annual Behavioral Operations Research
Conference, and INFORMS and POMS sections.
This book aims to be a comprehensive resource on BOM research for both
those active in the field and those new to it.
Chapter | Authors | Affiliation | Title |
---|---|---|---|
1 | Elena Katok |
University of Texas at Dallas | Designing and Conducting Laboratory Experiments |
2 | Kyle Hyndman, and Matthew Embrey | University of Texas at Dallas, University of Sussex | Econometrics for Experiments |
3 | Tony Cui and Yaozhong Wu |
University of Minnesota, National University of Singapore | Incorporating Behavioral Factors into Operations Theory |
4 | Maria Ibanez and Brad Staats and |
Harvard Business School, University of North Carolina | Behavioral Empirics and Field Experiments |
Chapter | Authors | Affiliation | Title |
---|---|---|---|
5 | Andrew Davis |
The Johnson School, Cornell University |
Biases in Individual Decision Making |
6 | Gary Bolton and Yefen Chen |
University of Texas at Dallas | Other Regarding Behavior: Fairness, Reciprocity and Trust |
7 | Stephen Leider | University of Michigan | Behavioral Analysis of Strategic Interactions: Game Theory, Bargaining and Agency |
8 | J. Bradley Morrison and Rogelio Oliva and | Brandeis University, Texas A&M | Integration of Behavioral and Operational Elements through Systems Dynamics |
Chapter |
Authors | Affiliation | Title |
---|---|---|---|
9 | Mirko Kremer and Gad Allon |
Frankfurt School of Finance and Management, Northwestern University | Behavioral Foundations of Queueing Systems |
10 | Yael Grushka-Cockayne, Sanjiv Erat, and Joel Wooten | Darden School of Business, University of California San Diego, University of South Carolina | New Product Development and Project Management
Decisions |
11 | Michael Becker-Peth and Ulrich Thonemann | Erasmus University, University of Cologne | Behavioral Inventory Decisions: The Newsvendor and
other Inventory Settings |
12 | Enno Siemsen, Brent Moritz, and Paul Goodwin | University of Wisconsin, Penn State University, Univ of Bath | Forecast Decisions |
13 | Kay-Yut Chen and Diana Wu | University of Texas at Arlington, University of Kansas | Buyer-Supplier Interactions |
14 | Ozalp Ozer and Yanchong Zheng | University of Texas at Dallas, Massachusetts Institute of Technology | Trust and Trustworthiness |
15 | Wedad Elmaghraby and Elena Katok | University of Maryland, University of Texas at Dallas | Behavioral Research in Competitive Bidding and Auction
Design |
16 | Amnon Rapoport and Vincent Mak | University of California Riverside, Cambridge University | Strategic Interactions in Transportation Networks |
17 | Anton Ovchinnikov | Queen's University | Incorporating Customer Behavior into Operational
Decisions |
18 | Karen Donohue and Ken Schultz | University of Minnesota, Air Force Institute of Technology | Behavioral Issues in Emerging Areas |