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ZDNet > Tech News > Internet > The great Net giveaway gimmick |
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By Jennifer Mack,
ZDNet News October 24, 1999 2:21 PM PT Type in the word "free" on Yahoo! and you get more than 14,000 results. And that's no surprise.
But does the "click here to win" approach work? Not really, according to a recent study by research firm Jupiter Communications. "I think the issue of clutter is becoming more and more problematic," said Jupiter analyst Marissa Gluck. "A lot of guys are trying to break through that with bribery, but that's a short-term tactic." The Jupiter study revealed that among the tactics commerce sites use to attract customers, sweepstakes promotions are used more than any other approach.
It's not just commerce sites that use sweepstakes to try getting people to visit a site. iWon.com, a newly launched portal site, will give away almost $18 million by April 17, 2000. The site gives away $10,000 a day, as well as several million-dollar prizes, in an effort to attract attention in the saturated portal market.
Showing the money
"If we started giving a dollar a day away, I think we'd be a much less popular site," he said. Jupiter's research supports Steinman's remark. Despite statistics that show consumers participating in online sweepstakes has risen from 37 percent in 1998, to its current high of 49 percent, the study concludes sites are conditioning users to expect unrealistic rewards for normal Web activity. "These big sweepstakes get people to come to your site, but when you use sweepstakes to draw people to your site, nine times out of 10 it's not going to get them to buy, explained Jupiter analyst Melissa Shore.
Forget stickiness "I don't believe in stickiness," said Lynn, referring to the concept that a Web site should keep users coming back for more. "I don't think anyone can develop a Web site that's sticky. I don't think loyalty exists on the Internet. It's too easy to switch around.
While that approach may work temporarily in conjunction with Lynn's basic, advertising-based revenue model, it doesn't leave room for growth according to Jupiter's Gluck. "There's a certain type of person that enters sweepstakes. That applies to both the online and offline world." Traditional offline sweepstakes companies have been targeting a specific audience for decades with tremendous success. Those same companies are now turning to the Web, hoping to expand that audience with additional Internet-only giveaways.
A number of other sites, including AllAdvantage.com and Sweepstakes Online, offer users the chance to earn or win money by surfing the Internet. The data collected from observing visitors' surfing habits is used to serve up targeted advertising.
'It just makes sense'
For Steinman, the concern that users will stop visiting a site once it stops offering sweepstakes is irrelevant: iWon plans to give away money indefinitely. So does TreeLoot. That's not necessarily good news for those companies' bottom lines, but it's great news for Web surfers willing to take a chance with Lady Luck.
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