Brand Management for Electronic Commerce
Group 4 Presentation Links   Alexei Karassev
Audra Morris
Brandon Barnes
     

What is a Brand?

  • A name
  • A symbol (logo)
  • The company
  • A set of attributes and associations, expectations/perceptions (image)
  • A statement about the customer
  • The actual product/service
  • A promise/commitment of some benefits
http://brandconsult.com

 

Brand Management Strategy on the Internet

  • Internet Marketing research, analysis, and consulting
  • Internet Marketing
  • Communication strategy
  • Strategy Implementation: Web Site Development
  • Site Promotion: search engines and directories
  • Banner advertising
  • Media Planning and Buying
  • Sales Promotions, Sponsorships, etc.
  • Internet PR: press releases, interviews, etc.
  • Constant Improvement by post-testing and updates.
  • Training and Consulting.

 

http://www.tsunamiweb.com

 

What is a domain name?

Domain names are the familiar, easy to remember names for computers on the Internet (such as internic.net). They correspond to a series of numbers (called Internet Protocol numbers) that serve as routing addresses on the Internet. Domain names are used generally as a convenient way of locating information and reaching others on the Internet.

 

 

Domain registration

Internet Corporation for Assigned Names and Numbers provides useful information about practical and legal issues of registering the domain name for personal and business use. ICANN is also in charge of accreditation of private companies that have a right to register domain names, e.g. Network Solutions or Register.com

 

http://www.icann.org

 

  InterNIC used to be the primary registration entity, and still their web site provides a lot of information about domain name issues and also links to all private registrars.

 

http://www.internic.net

 

Cyber squatters Companies that are in the business of buying and selling domain names. Due to the legal flaws for some period of time they were able to make significant amounts of money selling big corporations their own names. Now it is against the law to "steal" someone else's trademark and use it as a part or whole of domain name.

Interesting information about that question can be found on the C|Net news website with keyword "cybersquatter". Some "squatter corp." links are provided on the right.

 

http://www.register.com

http://www.domainforsale.com

http://news.cnet.com

 

Brand Promotion Strategies This article discusses that the internet can be a strange world and that a consumer wants to feel comfortable with their online shopping. Advertising agencies are starting to use celebrities to promote Web sites, e-commerce companies, search engines and e-tailers. Since most consumers are feeling overwhelmed with all sorts of dot-com companies offering all sorts of services and goods, ad agencies feel that celebrities can offer credibility to a website. Most of the celebrities endorse more newly formed dot-com companies and, rather than manage a brand, the celebrities can add a feeling of legitimacy for potential consumers. Think about the schwab.com adds with the different sport personalities talking about how the website creates a smarter investor (that a person with little to not knowledge of financial matters can do well and speak intelligently about investing). Also, celebrities are part-owners of newly formed dot-com companies. Whoopi Goldberg is part-owner of a gift certificate website, flooz.com, and appears in the advertising.

 

www.nytimes.com

"The Media Business" by Stuart Elliot November 16, 1999, Tuesday Business/Financial Desk

Evolution of Brand Management with Internet With the Internet, more and more brand management needs to be interactive. Most of the big dot-com companies, AOL/Yahoo/Amazon/Netscape Communications have only recently emerged as the champions of the virtual marketplace. However, they need to stay on top of their game. One of the most effective ways to do so is called "permission marketing". You have to engage the consumer in participating in your marketing efforts.

Even the companies that cannot sell their products online, i.e., Coke and General Motors, have a presence on this medium. The companies should already be trying to get online, but creating and managing a brand may prove elusive for awhile. With the demographics of the online consumer quite appealing to may dot-com companies, the youngest generation (also the largest since the baby boomers) have grown up online and it would be considered very negligent to not experiment for now with brand management online.

 

"Branding on the Net"

"How E-commerce will Trump Brand Management"

Some useful company links Here we made a list of different companies that provide useful information about the creating and managing the brand, and protecting it both from technological and technological point of view.

 

 
The Market Write Company This is a brand name development facility designed to help startup companies come up with an innovative name that is easy to recall, attractive, and has symbolism in different languages.

 

www.marketwrite.com
WebPro.com WebPro is a corporate web site design and development firm.  It provides integrated programming services to distinguished corporate, small business and non-profit clients by successfully and strategically extending their brand equities on the web.  They have monthly reports division specifically focused on web site traffic and help people build a brand identity.

 

www.webint.com
Corporate Security Management They help startups establish brand security by creating firewalls.  Also, they provide maintenance, upgrades, conversions, and monitoring.

 

www.corporatesecurity.net
Brand Management Issues Deals with issues on Brand Management.  It is an online discussions similar to what happens in a classroom discussion.

 

discussion group
BrandWire BrandWire provides book reviews, information on upcoming events and the latest news on what’s happening in corporate identity and brand management world.  The also have links to other online branding and identity sources. 

 

www.brandwire.com
Journal of Product and Brand Management On this site you can gain leading edge research, case studies and informed debate to advance your understanding of key issues in product, brand management, and pricing.

 

www.mcb.co.uk/jpbm.htm
Tsunami Tsunami helps enhance the relationship between  the user and the brand. 

 

www.tsunamiweb.com
 

 

 
Please contact either group member for additional information