1:30 p.m. - 3:30 p.m. Location: Synergy Park North - UTDesign Seminar (SPN 1.121)
The "Catch Comet Pride" certificate program consists of four (4) sessions. The sessions are approximately 2-2 ½ hours in length. Once a new series is launched, a session will be offered approximately every every two weeks. Listed below is a brief description for each session in the series.
Session 2: (February 28) Practice Makes Perfect (I) --The participants will be re-introduced to the customer service model and exposed to customer service best practices & common barriers to providing good service. This session will also discuss and practice simulated customer service transactions and situations with special focus on welcoming behaviors.
Target Audience: This class is designed for all UTD employees.
To Register for this class please go to LEO (Learning & Education Organizer) by logging onto Galaxy clicking on LEO and clicking on "Find Available Training."
Terry Cartwright, 972-883-5328
Questions? Email me.