2 p.m. - 4 p.m. Location: AD 2.216
The "Catch Comet Pride" certificate program consists of four (4) sessions. The sessions are approximately 2-2 ½ hours in length. Once a new series is launched, a session will be offered approximately every every two weeks. Listed below is a brief description for each session in the series.
Session 4: Making It Work, Making It Personal – The participants will identify and create strategies for ensuring ongoing, excellent customer service at UT Dallas (start to finish.) This will include learning a model that can be used to evaluate our customer service efforts in each department and work unit. Then each participant will be asked to develop a personal action plan they can implement immediately to provide excellent customer service in their work area. This session also includes certificate presentations to class participants who have attended all four (4) sessions.
Target Audience: This class is designed for all UTD employees.
To Register for this class please go to LEO (Learning & Education Organizer) by logging onto Galaxy clicking on LEO and clicking on "Find Available Training."
Terry Cartwright, 972-883-5328
Questions? Email me.