Comet Calendar, The Official Event Calendar for UT Dallas http://www.utdallas.edu/calendar/rss.php en-us This Day's Events at UT Dallas Buddhist Association at UTD - Weekly Study - Enlightening Road http://www.utdallas.edu/calendar/event.php?id=1220425200?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220425200?WT.mc_id=CalendarRSS Saturday, Jun 25
(6 p.m. - 8 p.m.)

UTD Buddhist Association is offering weekly Buddhism study. (This event is mainly in Chinese. For English speakers, please check our English activities.) The classes are informal and consist of learning, discussion, and meditation. We learn the basic principles and practice of Buddhism step by step. Anyone interested in learning the Buddha’s teachings is welcome to join us to begin your enlightened life!

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Summer 2016 Last Day of Classes 1st 5-week Session http://www.utdallas.edu/calendar/event.php?id=1220418960?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220418960?WT.mc_id=CalendarRSS Saturday, Jun 25 ]]> Summer 2016 "Signature Required" Period to Withdraw from UG Courses 8-Week Session http://www.utdallas.edu/calendar/event.php?id=1220418964?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220418964?WT.mc_id=CalendarRSS Tuesday, Jun 14 - Wednesday, Jul 6 ]]> Catch Comet Pride - Service Excellence Series (Register for the Complete Series) http://www.utdallas.edu/calendar/event.php?id=1220424491?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220424491?WT.mc_id=CalendarRSS Thursday, May 26 - Thursday, Jul 7
(2 p.m. - 4:30 p.m.) Location: Synergy Park North - UTDesign Seminar (SPN 1.121).

Description:  The "Catch Comet Pride" certificate program consists of four (4) sessions. The sessions are approximately 2-2 ½ hours in length. Once a new series is launched, a session will be offered approximately every every two weeks. Listed below is a brief description for each session in the series.

 

Session 1 (May 26): Catching Comet Pride -- The participants will begin to understand the rationale and reasoning behind providing excellent customer service in higher education. They will also be introduced to five (5) Guiding Principles that were created to shape and direct the services we provide to both internal and external customers of UT Dallas. The participants will also be introduced to our service model, which will serve as our framework for series and the sessions that follow.

 

Session 2 (June 9): Practice Makes Perfect (I) --The participants will be re-introduced to the customer service model and exposed to customer service best practices & common barriers to providing good service. This session will also discuss and practice simulated customer service transactions and situations with special focus on welcoming behaviors.

 

Session 3 (June 23): Practice Makes Perfect (II) -- Participants will continue to look at how to deliver good service to both happy and angry customers. Building on the skills emphasized in session 2, participants will learn about delivering good customer service under stress (i.e. when the customer is frustrated, upset or angry). Additional topics of discussion will focus on customer service etiquette skills--in person, by email and over the phone We will also identify important transitioning behaviors for those times when we must refer a customer to someone else or are unable to deliver what the customer expects or wants from us.

 

Session 4 (July 7): Making It Work, Making It Personal – The participants will identify and create strategies for ensuring ongoing, excellent customer service at UT Dallas (start to finish.) This will include learning a model that can be used to evaluate our customer service efforts in each department and work unit. Then each participant will be asked to develop a personal action plan they can implement immediately to provide excellent customer service in their work area. This session also includes certificate presentations to class participants who have attended all four (4) sessions.

Click Here to Register for the Complete Series

 

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Abstract Intersections Amplified: Stephen Evans http://www.utdallas.edu/calendar/event.php?id=1220425324?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220425324?WT.mc_id=CalendarRSS Friday, Jun 24 - Saturday, Jul 9
(9 a.m. - 10 p.m.)

June 24 - July 9

Edith O’Donnell Art and Technology Building - 1st Floor Gallery

Reception: Friday, June 24, 6:30 - 8:30 p.m.

Gallery Hours: Mon. - Fri., 9 a.m. - 10 p.m.; Sat., 9 a.m. - 6 p.m.

This work represents random, abstract intersections of sounds, animations and videos. The design is driven by Stephen's desire to create compelling abstract video, still images, and sound that will engage the viewer to explore a multi-dimensional, surreal realm of the original topics. Also, Stephen wants to engage the viewer in the making of the art by showing a visual representation of the mixing and randomizing processes that result in a continually changing output that never repeats. The helter-skelter, abstract character of the output video is very dependent on the input sound and animation videos; and the effects variables in the mixing software. Very different abstract works can be created by changing the mixing ingredients and tweaking the control "knobs." The availability of incredible modular synthesis tools enables the translation of his creative ideas to compelling art works. The "brushes and palettes" for this work are hardware and software synthesizers, Moog 32 and Max7, respectively. Part of his inspiration for this work was the Aurora Festival: The Art of Light, Video and Sound. This festival included many variations on the theme described above.

View PDF.

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Summer 2016 "Signature Required" Period to Withdraw from UG Courses Full Term Session http://www.utdallas.edu/calendar/event.php?id=1220418832?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220418832?WT.mc_id=CalendarRSS Friday, Jun 3 - Monday, Jul 11 ]]> Managers/Supervisors' Certificate Series http://www.utdallas.edu/calendar/event.php?id=1220424496?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220424496?WT.mc_id=CalendarRSS Tuesday, May 24 - Tuesday, Aug 9
(2 p.m. - 4 p.m.) Location: Synergy Park North - UTDesign Seminar (SPN 1.121).

Description:  Each session is two hours in length and focuses on basic supervision and management skills. Participants completing all six modules will receive certificates of completion.

Module 1 – Communication and Listening Skills – Participants will examine different communication styles and discuss ways to deal with the different styles of communication. Participants will discuss and explore other communication issues that greatly impact the success of manager/supervisor to employee relationship. (May 24 from 2:00 till 4:00 PM)

Module 2 – EEO Laws – Participants will gain a better understanding of Equal Employment Opportunity laws and the implications they hold for the manager, supervisor and the university as it relates to hiring, discipline and termination. (June 14 from 2:00 till 4:00 PM)

Module 3 – Performance Management – Participants will discuss all aspects of an effective performance management system and the different methods for managing the performance of those they supervise. (June 28 from 2:00 till 4:00 PM)

Module 4 – Conflict Resolution – Participants will learn about the nature of conflict, common approaches we adopt when in conflict and the importance of supervisors and managers taking appropriate action in response to workplace conflict.  (July 12 from 2:00 till 4:00 PM)

Module 5 – Dynamic Discipline– In this session, managers and supervisors will learn the full range of the University’s discipline process and how to use that process legally, appropriately and effectively.  (July 26 from 2:00 till 4:00 PM)

Module 6 – Motivating and Recognizing Employees – Participants will explore key concepts behind employee motivation and learn the importance of using recognition and praise to honor employees and benefit the productivity of the work group. (Aug 9 from 2:00 till 4:00 PM)

Click Here to Register for the Complete Series

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