Comet Calendar, The Official Event Calendar for UT Dallas http://www.utdallas.edu/calendar/rss.php en-us This Day's Events at UT Dallas Summer 2016 University Closings: Memorial Day http://www.utdallas.edu/calendar/event.php?id=1220418846?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220418846?WT.mc_id=CalendarRSS Monday, May 30 ]]> Summer 2016 Late Registration 1st 5-week Session http://www.utdallas.edu/calendar/event.php?id=1220418824?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220418824?WT.mc_id=CalendarRSS Friday, May 20 - Thursday, Jun 2 ]]> Summer 2016 Late Registration Full Term Session http://www.utdallas.edu/calendar/event.php?id=1220418823?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220418823?WT.mc_id=CalendarRSS Friday, May 20 - Thursday, Jun 2 ]]> The Machine in the Garden at Bathhouse Cultural Center http://www.utdallas.edu/calendar/event.php?id=1220419681?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220419681?WT.mc_id=CalendarRSS Saturday, May 7 - Saturday, Jun 4
(12 p.m. - 6 p.m.) Location: Bathhouse Cultural Center, 521 E Lawther Dr, Dallas, TX 75218.

Reception at Bathhouse Cultural Center, Dallas
Saturday, May 7th, 7:00 p.m. - 9:00 p.m.

Curators:  Dr. Reynaldo Thompson, Marilyn Waligore

From the simulation of cells multiplying in a laboratory petri dish, to the creation of biocybernetic art objects functioning within the landscape, these artists affirm that our 21st century experience of nature has become forever transformed by the impact of science and technology. Our gardens at times appear fragile, positioned at the edge of industrial factories and highways, or enlisted in complex systems to generate our food supply. Yet new possibilities exist for the role of the machine within an ecosystem, through a fostering of symbiosis.

This exhibition is sponsored by the School of Arts and Humanities of the University of Texas at Dallas, the University of Guanajuato, Salamanca, and the Bathhouse Cultural Center, Dallas, and is curated by Dr. Reynaldo Thompson, University of Guanajuato, Salamanca, and by Marilyn Waligore, Professor of Photography / Aesthetic Studies at UT Dallas. Artists in this exhibition include Jaime Bailleres, Twyla Bloxham, Gilberto Esparza, Bautista Vargas Gonzalo Gabriel, Mitzi Hallmark, Eric Keig, David Witherspoon, and Carlo Zinzi.

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Summer 2016 "Signature Required" Period to Withdraw from UG Courses 1st 5-Week Session http://www.utdallas.edu/calendar/event.php?id=1220418837?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220418837?WT.mc_id=CalendarRSS Friday, May 27 - Tuesday, Jun 14 ]]> Catch Comet Pride - Service Excellence Series (Register for the Complete Series) http://www.utdallas.edu/calendar/event.php?id=1220424491?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220424491?WT.mc_id=CalendarRSS Thursday, May 26 - Thursday, Jul 7
(2 p.m. - 4:30 p.m.) Location: Synergy Park North - UTDesign Seminar (SPN 1.121).

Description:  The "Catch Comet Pride" certificate program consists of four (4) sessions. The sessions are approximately 2-2 ½ hours in length. Once a new series is launched, a session will be offered approximately every every two weeks. Listed below is a brief description for each session in the series.

 

Session 1 (May 26): Catching Comet Pride -- The participants will begin to understand the rationale and reasoning behind providing excellent customer service in higher education. They will also be introduced to five (5) Guiding Principles that were created to shape and direct the services we provide to both internal and external customers of UT Dallas. The participants will also be introduced to our service model, which will serve as our framework for series and the sessions that follow.

 

Session 2 (June 9): Practice Makes Perfect (I) --The participants will be re-introduced to the customer service model and exposed to customer service best practices & common barriers to providing good service. This session will also discuss and practice simulated customer service transactions and situations with special focus on welcoming behaviors.

 

Session 3 (June 23): Practice Makes Perfect (II) -- Participants will continue to look at how to deliver good service to both happy and angry customers. Building on the skills emphasized in session 2, participants will learn about delivering good customer service under stress (i.e. when the customer is frustrated, upset or angry). Additional topics of discussion will focus on customer service etiquette skills--in person, by email and over the phone We will also identify important transitioning behaviors for those times when we must refer a customer to someone else or are unable to deliver what the customer expects or wants from us.

 

Session 4 (July 7): Making It Work, Making It Personal – The participants will identify and create strategies for ensuring ongoing, excellent customer service at UT Dallas (start to finish.) This will include learning a model that can be used to evaluate our customer service efforts in each department and work unit. Then each participant will be asked to develop a personal action plan they can implement immediately to provide excellent customer service in their work area. This session also includes certificate presentations to class participants who have attended all four (4) sessions.

Click Here to Register for the Complete Series

 

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Managers/Supervisors' Certificate Series http://www.utdallas.edu/calendar/event.php?id=1220424496?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220424496?WT.mc_id=CalendarRSS Tuesday, May 24 - Tuesday, Aug 9
(2 p.m. - 4 p.m.) Location: Synergy Park North - UTDesign Seminar (SPN 1.121).

Description:  Each session is two hours in length and focuses on basic supervision and management skills. Participants completing all six modules will receive certificates of completion.

Module 1 – Communication and Listening Skills – Participants will examine different communication styles and discuss ways to deal with the different styles of communication. Participants will discuss and explore other communication issues that greatly impact the success of manager/supervisor to employee relationship. (May 24 from 2:00 till 4:00 PM)

Module 2 – EEO Laws – Participants will gain a better understanding of Equal Employment Opportunity laws and the implications they hold for the manager, supervisor and the university as it relates to hiring, discipline and termination. (June 14 from 2:00 till 4:00 PM)

Module 3 – Performance Management – Participants will discuss all aspects of an effective performance management system and the different methods for managing the performance of those they supervise. (June 28 from 2:00 till 4:00 PM)

Module 4 – Conflict Resolution – Participants will learn about the nature of conflict, common approaches we adopt when in conflict and the importance of supervisors and managers taking appropriate action in response to workplace conflict.  (July 12 from 2:00 till 4:00 PM)

Module 5 – Dynamic Discipline– In this session, managers and supervisors will learn the full range of the University’s discipline process and how to use that process legally, appropriately and effectively.  (July 26 from 2:00 till 4:00 PM)

Module 6 – Motivating and Recognizing Employees – Participants will explore key concepts behind employee motivation and learn the importance of using recognition and praise to honor employees and benefit the productivity of the work group. (Aug 9 from 2:00 till 4:00 PM)

Click Here to Register for the Complete Series

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