Comet Calendar, The Official Event Calendar for UT Dallas http://www.utdallas.edu/calendar/rss.php en-us This week's events for Human Resources Management at UT Dallas Tea Tuesdays with the Galerstein Gender Center http://www.utdallas.edu/calendar/event.php?id=1220433044?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220433044?WT.mc_id=CalendarRSS Tuesday, May 29
(10 a.m. - 4 p.m.) Location: Galerstein Gender Center, SSB 4.300.

Join the Galerstein Gender Center on Tuesdays from 10 a.m. - 4 p.m. for refreshing tea and conversation.

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Catch Comet Pride for Managers: Managing Service Excellence Part 1 http://www.utdallas.edu/calendar/event.php?id=1220440667?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220440667?WT.mc_id=CalendarRSS Thursday, May 31
(10 a.m. - 12 p.m.)

Managing Service Excellence 1

Course Code: CCPMS1

Description:

This is a new three part certification series aimed at managers and supervisors who want to manage service excellence for their team.

Session 1:  Catch Comet Pride: Managing and Supervising Service Excellence – This class is an Introduction and History of Service Excellence. This class is designed to create a deeper understanding behind Service Excellence here at UTD. We will also explore the meaning behind our guiding principles for service and introduce both the service excellence model and best practices for managing customer service.

You can register through LEO (Learning & Education Organizer) by logging into Galaxy!

 

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Emotional Intelligence: A New Standard of Success for Today's Workplace http://www.utdallas.edu/calendar/event.php?id=1220440642?WT.mc_id=CalendarRSS http://www.utdallas.edu/calendar/event.php?id=1220440642?WT.mc_id=CalendarRSS Thursday, May 31
(2 p.m. - 4 p.m.)

Description: 

As you consider your career direction, you may find that the competencies that got you in the door are not necessarily the same ones that will advance your career or even assure you stay in the same place. Emotional intelligence is an ability that distinguishes star performers and separates them from their counterparts. This course introduces you to the concept of emotional intelligence and provides you opportunities to personally assess where your skill sets are now and what you might do to enhance those skills. We will dig down below the surface to understand what competitive advantages emotional intelligence offers and ways to incorporate it into your career at UT Dallas.

Target Audience:  All UTD Faculty and Staff

 

To register, log in to Galaxy, go to Staff Tools > LEO > Find Available Training, and search for this class by name.

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