Multicultural Center

Facilitator Resources

Diversity Education: Diversity Dialogue Facilitators

Thank you for participating as a facilitator for this diversity experience. Your role as a facilitator is very important in creating an emotionally safe environment. As a facilitator, your role is to encourage participants to share openly and honestly and to insure smooth transitions throughout the activity.

Facilitator Responsibilities+
  1. Familiarize yourself with the materials and guidelines.
  2. Read the facilitators welcome and guidelines for the activity.
  3. Hold participants to the activity guidelines.
  4. Manage the time.
  5. Lead the group discussion questions.
Materials+
  1. Facilitators Welcome
  2. Icebreaker Cards (Orange)
  3. Main Topic Cards (Green)
  4. Discussion Questions
  5. Evaluations
Activity Steps+
  1. Welcome and greet guest as they enter the room for the activity.
  2. Introduce guest to each other, if they have not already done so.
  3. The program will usually begin with a general welcome from the host.
  4. After the welcome is complete, you will then begin with the facilitators welcome.
  5. Start and complete the”Ice Breaker” cards.
  6. Start and complete the “Main Topic” cards.
  7. Lead the open discussion questions for anyone at the table to answer.
  8. Wrap up the activity by thanking everyone for participating.
  9. Hand out and collect the program evaluations, if applicable.
  10. Talk to guest as they leave the table.
Things to Consider+
It is our experience that most participants tend to monitor themselves and keep to the guidelines. You can allow conversations to happen, given they are healthy and positive interactions. As a facilitator you will need to make a judgment call on how long to allow a conversation to continue. It’s OK if participants become angry, it’s part of the process and can be very productive to the healing process. There will be times that you will need to intervene. Here are some statements that may be helpful when conversations begin to stray or become heated.

“Excuse me, in consideration of the time, it’s important that we keep to the guidelines.

“I’m sorry but I need to remind us that it’s important to stay within the guidelines of this activity”

“I can see that this is an important subject for you, however, it is important that we stay within the activity guidelines”

“Unfortunately I need to interrupt this conversation, there will be an opportunity at the end for open discussion and questions”

“The biggest challenge for participants is to sit quietly, listen and refrain from asking questions
or expressing their opinions while others are talking.”

Program Agenda+
  • Guest Check-in
  • Buffet Open
  • Host Welcome and Introduction
  • Facilitator Welcome
    • Ice Breaker Cards
    • Main Topic Cards
    • Discussion Questions
  • Open Large Group Dialogue by Host
  • Host Closing and Evaluations