Monday, 7/31: Residential Internet Services wired Ethernet port deactivation

UTD Residents,

The Residential Internet Service infrastructure was designed to provide up to 30Mbps/30Mbps of download/upload speeds to all UTD residents. The method used to implement bandwidth management over wireless connections was known before deploying the new service. However a reliable way to enforce this policy on wired connections was not available. After working with multiple vendors and testing several configurations, we have not been able to find a reliable way to manage bandwidth usage on wired ports.

All wired ports located on the bottom of the UTD access points will be disabled on July 31st. This change will prevent users on the wired ports from consuming capacity beyond the design of the housing infrastructure and limiting service to everyone else. We will continue to investigate an appropriate method for bandwidth management on the wired ports and will re-enable the service once a solution has been found.

If you have a device that is not Wi-Fi capable, a “USB to Wi-Fi Adapter” can be purchased and used to connect to the network. These adapters can be purchased from many vendors including Amazon, BestBuy and Walmart, as well as the UTD Tech Store.
Supported Network Standards for Wi-Fi adapters: IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac

Office of Information Technology
The University of Texas at Dallas
[email protected]