Vision

Be the IT partner that students, faculty, and staff seek out for transformational innovation, visionary strategies, creative solutions, data-driven information, and valued services, in order to help the University advance research, raise student success, enhance learning, improve productivity, expand collaboration, and attract world-class talent.

Mission

To provide innovative, collaborative, and valuable IT services, in a timely, accessible, and dependable manner, that support the University in achieving its strategic goals.

Strategic Focus

  • Provide cyberinfrastructure services that help advance research and attract tenure-system faculty.
  • Drive digital transformation to help increase enrollment, retention and graduation rates.
  • Leverage/offer a thorough suite of public cloud services.
  • Keep IT systems/data secure and available.
  • Offer elite customer services.
  • Improve the student experience and post-degree employment value.
  • Increase UT Dallas’ local, national and international exposure.

Departments

Customer Services & IT Business Affairs
Customer Services & IT Business Affairs assists the UT Dallas campus by providing help desk services, promoting educational events, partnering with schools and departments to create solutions to information technology needs, and managing IT purchases and inventories. Visit the Customer Services & IT Business Affairs page to learn more.

Cyberinfrastructure & Research Services
The Cyberinfrastructure and Research Services department was established in 2015 to support research and teaching on campus by offering a suite of cyberinfrastructure services to faculty, staff, and students. Visit the Cyberinfrastructure Research Services page to learn more.

Digital Transformation
Digital Transformation (Dx) provides support, maintenance, development and services for campus enterprise administrative information systems. These systems support student administration and services, financial management, budget, procurement management, human resources management, facility management and numerous ancillary systems. Dx also provides general standards and guidelines for application development, installation, and maintenance. Visit the Digital Transformation page to learn more.

Innovation, Cloud & Platform Services
Innovation, Cloud and Platform group provides services to accelerate Digital Transformation and Innovation, support to Research and Foundational IT services. ICPS provides Cloud Center of Excellence focusing on workloads and storage migration, innovation with voice and cognitive skills, Software as a Service (SaaS), Application integration, Database & Big Data, Pilot testing of emerging technologies by partnering with schools and departments to create solutions for faculty, staff, and students. Visit the Innovation, Cloud & Platform Services page to learn more.

IT Policy & Planning
IT Policy and Planning provides a focused attention on audit remediation, compliance activities, and risk preparedness in support of our information technology customers and stakeholders. Visit the IT Policy & Planning page to learn more.

Systems, Security & IT Architecture Services
Systems, Security & IT Architecture Services (SSIA) provides foundational IT services for the University necessary for the delivery of the majority of other IT services. Visit the Systems, Security & IT Architecture Services page to learn more.