The University of Texas at Dallas
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UT Dallas External Phone Calls

OIT is aware of an issue affecting some external calls to the University to be disconnected and is working with Microsoft for a solution. Calls to our Service Desk are functioning normally. We will provide additional details as they become available.

About

Strategic Focus

Accelerate research advancements by leveraging cyber-infrastructure services.

Improve Productivity for a distributed workforce and broadly located faculty and students.

Continue to enhance instruction through the e-Learning Services.

Foundational – Provide efficient, effective, resilient and secure IT commodity services.

Enrich the total Student Experience.

Departments

Technology Experience and Innovation

Technology Experience and Innovation assists the UT Dallas campus by providing service desk resources, general purpose computer labs, Microsoft 365 support promoting educational events, partnering with schools and departments to create solutions to information technology needs, desktop support services, and IT service management.

Cyberinfrastructure and Research Services

The Cyberinfrastructure and Research Services department was established in 2015 to support research and teaching on campus by offering a suite of cyberinfrastructure services to faculty, staff, and students.

Enterprise Technology Innovation and Services

Enterprise Technology Innovation and Services group provides services to accelerate Digital Transformation and Innovation, support to Research and Foundational IT services. ICPS provides Cloud Center of Excellence focusing on storage migration, Software as a Service (SaaS), Application integration, Database & Big Data, and pilot testing of emerging technologies.

Business Operations and Services

Business Operations and Services provides a focused attention on audit remediation, compliance activities, and risk preparedness in support of our information technology customers and stakeholders, and managing IT purchases and inventories.

Digital Transformation

Digital Transformation (Dx) provides support, maintenance, development and services for campus enterprise administrative information systems. These systems support student administration and services, financial management, budget, procurement management, human resources management, facility management and numerous ancillary systems.