Innovation, Cloud and Platform group provides services to accelerate Digital Transformation and Innovation, support to Research and Foundational IT services. ICPS provides Cloud Center of Excellence focusing on workloads and storage migration, innovation with voice and cognitive skills, Software as a Service (SaaS), Application integration, Database & Big Data, Pilot testing of emerging technologies by partnering with schools and departments to create solutions for faculty, staff, and students.

The Office of Information Technology (OIT) is actively adopting cloud-based technologies selecting innovative, cost-efficient, scalable, and resilient solutions to enable the University of Texas at Dallas to be one of the nation’s best public research universities and one of the great universities of the world.

OIT is developing a comprehensive plan for migrating applications and infrastructure to the cloud using cloud-native services as appropriate. Some critical systems will need to remain on campus. The shift to cloud services requires a transformation of OIT into a Cloud Center of Excellence.

Cloud Services

Cloud Services team provides Public Cloud computing services leveraging the on-demand delivery of compute power, database storage, applications and other IT resources through cloud services platform via the Internet with pay-as-you-go, reserved, savings pricing models.

To learn more, visit the Cloud Center of Excellence page.

Database Administration

The Office of Information Technology (OIT) DBA Team provides support, monitoring, and backups for Oracle, SQL Server and MySQL databases that reside within the OIT enterprise database environments. The DBA Team strives to make these enterprise database environments robust and secure while the vision of the DBA Team is to expand and enhance these environments with additional features, support tools, and capacity.

To contact the Database Administration team please submit a JIRA ticket and select the “OIT DBA Group (DBA)” project.

To learn more, visit the Platform Services page.

Vended Application Support Services

The Vended Application Support (VAS) Team creates and maintains sustainable processes that help our customers maximize the value of their application via standardization and simplification. Application integrations with Active Directory or Comet Card data can be scheduled during the application implementation or as needed.

To learn more, visit the Platform Services page.

For more information, send in your queries to [email protected]

Program Management

The ICPS Program Management envisions to achieve a generalized delivery model for OIT that will be applicable to all future innovation and cloud initiatives.

The mission of this team is to build OIT delivery framework by,

  • Defining method of engagement for projects
  • Gathering requirements and building backlogs
  • Following Agile practices with Sprint ceremonies
  • Engaging continuously through project life cycle
  • Maintaining persistent chat channels through sprint cycles
  • Sustaining involvement and adoption by all employees (including those who are not directly involved)
  • Deriving delivery plan and execution with stakeholders

ICPS Program Management team helps with,

  • Defining the goals for SOW, outputs and work products for their stakeholders
  • Defining success criteria, reporting and escalation procedure with requester
  • Identifying requester participation requirements
  • Building high level project plan, initial sprint plan, and milestones

They perform and manage program and project management duties such as,

  • Team meetings and daily stand-ups
  • Develop and manage sprints, backlogs, work breakdown structures (WBS) and project plans
  • Conduct meeting with stakeholders to ensure alignment with project deliverable and business based goals
  • Generate status reports on schedule, actions, issues and risks
  • Project closure with lessons learned and satisfaction survey

For more information, send in your queries to [email protected].